Experience

Parker Trutec, Inc.

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Jan 2020 - Present

  Developed and deepened relationships with customers. Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance. Delivered customized and effective solutions to clients that met unique demands. Work work inside sales on demand. Developed and deepened relationships with customers. Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance. Delivered customized and effective solutions to clients that met unique demands. Work work inside sales on demand.



CEVA Logistics

• France
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Operations Supervisor

  • Oct 2011 - Oct 2018

  Developed and deepened relationships with customers, vendors and internal stakeholders. Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance. Delivered customized and effective solutions to clients that met unique demands. Communicate and manage a fleet of class A CDL drivers. Monitor freight movement to ensure safe and on time service. Communicate with customers concerning pickup and delivery issues. Perform administrative duties to provide information and reports to internal and external contacts as required. Invoicing the customer. Payroll for drivers. Keep track of equipment. Show less



NK America Inc

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Logistics Admin

  • 2010 - 2011

  Reviewed and filed paperwork related to transportation schedules and costs. Assisted administrative team members with completing daily tasks in order to maintain a smooth workflow. Maintained a clean reception area, including lounge and associated areas. Compiled and analyzed data using spreadsheets or other database software such as Req Logic. Provided clerical support to company employees, including copying, faxing and file management. Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations. Checked accuracy and integrity of files and resolved errors. Coached new employees on administrative procedures, company policies and performance standards. Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction. Kept track of drivers daily documentation. Maintain DOT regulations within the business. Show less



NKA Import/Export

• Sidney Ohio

• Import/Export Staff

  • Jan 2007 - Apr 2010

  Analyzed departmental documents for appropriate distribution and filing. Responded to customer requests via telephone and email. Verified data integrity and accuracy. Copied, logged and scanned supporting documentation. Obtained documents, clearances, certificates and approvals from local, state and federal agencies. Track ocean containers full of product into and out of the U.S. Enter customs information into the IPS system, containing goods information and classification codes. Close end of the month books. Show less



Kelly Services

• Sidney, Ohio

• Staffing Supervisor

  • Jan 2006 - Apr 2007

  Responded to customer requests via telephone and email. Copied, logged and scanned supporting documentation. Verified data integrity and accuracy. Managed shift operations for 140 Kelly associates on all three shifts. Responsible for report generation for the customer. Balanced payroll, accounts payable and additional time cards for associates. In charge of weekly associate orientations, application entry and following up with applicants. Executed drug screen escorts, terminations and other disciplinary measures as needed. Show less