Experience

Bennett Milner Williams Consulting Ltd

• Canada
• Advertising Services
• 1 - 100 Employee

• Marketing Associate

  • Sep 2022 - Present

  - Conducted public relations analyses, and social media audits, and compiled strategic marketing plans for multiple clients at a time. - Secured funding for clients such as PKA SoftTouch, Hockeyology, Kihciy Askiy, and EZ Robot, through investor-oriented campaigning. - Worked dynamically with a team to collect data and conduct financial market analyses. - Portfolio available upon request. - Conducted public relations analyses, and social media audits, and compiled strategic marketing plans for multiple clients at a time. - Secured funding for clients such as PKA SoftTouch, Hockeyology, Kihciy Askiy, and EZ Robot, through investor-oriented campaigning. - Worked dynamically with a team to collect data and conduct financial market analyses. - Portfolio available upon request.



Neo Financial

• Canada
• Financial Services
• 700 & Above Employee

• Customer Service Specialist

  • Jan 2022 - Sep 2022

  - Analyzed information and conducted technical support to up to 110 customers per day regarding financial accounts via phone and email. - Managed customer de-escalation and anticipated client needs. - Walked customers through financial statements with conciseness and clarity. - Analyzed information and conducted technical support to up to 110 customers per day regarding financial accounts via phone and email. - Managed customer de-escalation and anticipated client needs. - Walked customers through financial statements with conciseness and clarity.



First Service Residential

• Five West

• Concierge

  • Jun 2019 - Sep 2021

  - Coordinated 300+ residents with proper contacts to suit each need, fulfilling all residential administrative needs, parcel intake and distribution, maintenance scheduling duties, and daily maintaining cleanliness of all public areas, such as lobby and parkades. - Processed payments for new keys, move-ins, and elevator bookings. - Essential worker throughout the pandemic. - Coordinated 300+ residents with proper contacts to suit each need, fulfilling all residential administrative needs, parcel intake and distribution, maintenance scheduling duties, and daily maintaining cleanliness of all public areas, such as lobby and parkades. - Processed payments for new keys, move-ins, and elevator bookings. - Essential worker throughout the pandemic.



Ardene

• Canada
• Retail
• 700 & Above Employee

• Sales Associate

  • Jun 2016 - Dec 2017

  - Provided customer assistance, cashier, managed stocking items, floor recovery and clean up. - Provided customer assistance, cashier, managed stocking items, floor recovery and clean up.