Experience

DoveLewis Veterinary Emergency & Specialty Hospital

• United States
• Veterinary
• 1 - 100 Employee

• Customer Experience Manager

  • Oct 2022 - Present

• Client Service Representative

  • Aug 2020 - Present



The Springs Living, LLC

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Dining Room Manager

  • May 2019 - Jul 2020

• Concierge

  • Aug 2018 - May 2019

  Help residents with a wide range of tasks, varying in importance and complexity. The majority involves answering resident questions in person and via phone or email, troubleshooting tech issues, filling out resident requests through our online portal, using common office appliances. occasionally I help with event planning for small gathering, and graphic design projects for various events throughout the community.



Peet's Coffee

• Retail
• 700 & Above Employee

• Assistant Retail Manager

  • Nov 2007 - May 2019

  Over a decade of providing excellent customer service and making quality hand-crafted beverages. Learning and being able to accurately describe over 30 types of coffee/20 types of tea and countless espresso beverages. Training and development of all employees. Ability to manage inventory accurately (less than 4% variance). Proficient in Aloha POS system, eRS restaurant management software for receiving invoices and managing product levels, Microsoft Office, Kronos Scheduler and payroll software. Show less



Color Me Mine

• United States
• Arts & Crafts
• 100 - 200 Employee

• Glazing/Kiln operator

  • Apr 2004 - Aug 2007

  In charge of preparing glaze, dip glazing, and firing all pieces painted at our store location. This included maintaining all kiln equipment, and troubleshooting problems that arose. Extreme care was taken with each piece, to ensure it exceeded our high quality standards when given to the customer. When needed, I also worked front of house helping customers choose and execute their projects, performing cash handling duties and cleaning up the studio at the end of the day. In charge of preparing glaze, dip glazing, and firing all pieces painted at our store location. This included maintaining all kiln equipment, and troubleshooting problems that arose. Extreme care was taken with each piece, to ensure it exceeded our high quality standards when given to the customer. When needed, I also worked front of house helping customers choose and execute their projects, performing cash handling duties and cleaning up the studio at the end of the day.



Life Pacific University

• United States
• Higher Education
• 1 - 100 Employee

• Administrative Intern

  • Jun 2005 - Aug 2006

  summer intern for the President's office of the college I was attending. Duties included: answering and directing calls on a multi-line phone system, filing, using all office appliances, data entry, sending out bulk mail to students in preparation for the new school year, organizing office. summer intern for the President's office of the college I was attending. Duties included: answering and directing calls on a multi-line phone system, filing, using all office appliances, data entry, sending out bulk mail to students in preparation for the new school year, organizing office.