Experience

Deaf Services Unlimited

• United States
• Translation and Localization
• 1 - 100 Employee

• Office Manager

  • Aug 2022 - Present

  Customer service provider Wrote and updated 25+ procedures Maintained office inventory Point person for IT issues Planned, budgeted, and coordinated events for staff members Cross trained in multiple areas Created weekly, monthly, and quarterly reports Reorganized online company filing system Cross trained in multiple areas Customer service provider Wrote and updated 25+ procedures Maintained office inventory Point person for IT issues Planned, budgeted, and coordinated events for staff members Cross trained in multiple areas Created weekly, monthly, and quarterly reports Reorganized online company filing system Cross trained in multiple areas



Animal Rescue League of Iowa, Inc.

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Animal Care Manager

  • Apr 2019 - Aug 2022

  Screened, interviewed and hired staff for animal care Made weekly schedules for staff and approved paid time off Trained staff on current standard operating procedures Trained staff on the use of positive reinforcement Ensured animals were receiving proper daily care Helped staff with behaviorally challenging animals Point person for exotic animal intakes such as small mammals, birds, reptiles, and fresh water fish Communicated with other departments about animal care concerns and problem solved solutions Assisted in emergency response situations such as hoarding and neglect cases Wrote and participated annual reviews for staff members Conducted monthly one on one meetings with staff members Created Performance Improvement Plans for staff members Wrote procedures and reports Show less



Blank Park Zoo

• Des Moines, Iowa, United States

• Education Animal Care and Birthday Coordinator

  • Sep 2017 - Apr 2019

  Cared for a wide variety of taxa: mammals, birds, reptiles, amphibians, and invertebrates Prepared diets Administered medication Point trainer for blue and gold macaw and eastern screech owl Secondary trainer for prehensile tailed porcupine and striped skunk Preformed onsite and offsite presentations to a multigenerational audience about exotic and domestic animals Part of a conservation team that educated the public about personnel and world wide conservation efforts Reorganized and improved birthday party structure and booking Booked, planned, managed, and lead birthday parties Responded to guests questions and inquiries about birthdays in a timely manner Managed annual budget for birthday party events Trained in Microsoft Excel, Word, and Google Drive Trained seasonal staff on animal care, educational programs, and birthday parties Show less



Ingersoll Animal Hospital

• United States
• Research Services
• 1 - 100 Employee

• Veterinary Assistant

  • Aug 2016 - Sep 2017

  Spoke with clients about vaccinations, preventatives, and various diseases to protect their animal Quick to respond to emails, calls, and questions clients have about the care their pet needs Treated clients and patients with kindness and patience Weighed, fed, and cleaned animals Cleaned and disinfected kennels Administered medications Spoke with clients about vaccinations, preventatives, and various diseases to protect their animal Quick to respond to emails, calls, and questions clients have about the care their pet needs Treated clients and patients with kindness and patience Weighed, fed, and cleaned animals Cleaned and disinfected kennels Administered medications



NATURAL ENCOUNTERS INC

• United States
• 1 - 100 Employee

• Bird Trainer

  • May 2014 - Aug 2016

  Preformed shows for multigenerational audiences Hand raised baby macaws Hand raised ground hornbills Trained rats to climb up a rope Trained macaws to step up on to hand Crate trained multiple species of birds Created diets Kept medical and diet sheets up to date Trained seasonals on many different areas​ Performed basic husbandry Built and maintained exhibits Preformed shows for multigenerational audiences Hand raised baby macaws Hand raised ground hornbills Trained rats to climb up a rope Trained macaws to step up on to hand Crate trained multiple species of birds Created diets Kept medical and diet sheets up to date Trained seasonals on many different areas​ Performed basic husbandry Built and maintained exhibits



Target

• United States
• Retail
• 700 & Above Employee

• Team Member

  • Sep 2010 - May 2014

  Cross-trained in multiple areas Instructed other team members throughout the day on what to do Completed tasks correctly and on time Cross-trained in multiple areas Instructed other team members throughout the day on what to do Completed tasks correctly and on time