Experience

SpaSeekers

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Customer Service Assistant

  • Apr 2023 - Present



Nisa Retail

• United Kingdom
• Wholesale
• 700 & Above Employee

• Customer Service Representative

  • Feb 2023 - Apr 2023



Enigma Employment Ltd

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Recruitment Officer

  • Jul 2022 - Jan 2023



Amazon

• United States
• Software Development
• 700 & Above Employee

• Warehouse Operative

  • May 2021 - Jul 2022



Coventry University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Domestic Assitant with futureworks

  • Sep 2020 - May 2021



Fraikin Ltd

• United Kingdom
• Truck Transportation
• 100 - 200 Employee

• Office Temporary

  • Jan 2020 - Jul 2020



Life Path Trust

• Wellness and Fitness Services
• 1 - 100 Employee

• Admin Assistant

  • Jun 2017 - Dec 2019

  I have now completed my level 3 business admin apprenticeship with pet-x-i through Life Path Trust, which ended in 18/10/18. i then became an admin assistant, my roles were to support the Senior Management Team and to carry out administrative tasks, which includes minute taking to collating data, also to welcome all visitors, and callers while ensuring their enquiries are dealt with, new staff dealings, editing of social media, events, id cards, restocking, ordering, newsletters, photography and many more… Show less



SEVERN TRENT WATER LIMITED

• Coventry, England, United Kingdom

• Customer Service Representative

  • Jan 2017 - Jun 2017

  agency work agency work



Domestic and General / Sitel

• Complaints Investigator

  • Jun 2016 - Dec 2016

  I have also worked in a call centre for Domestic and General / SITEL as a complaints investigator and an inbound agent. The key skills I learnt were to effectively manage large amounts of incoming calls, handle all sales and customer orders and identify and assess customers. I am confident to handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. I have also worked in a call centre for Domestic and General / SITEL as a complaints investigator and an inbound agent. The key skills I learnt were to effectively manage large amounts of incoming calls, handle all sales and customer orders and identify and assess customers. I am confident to handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.



D&J Henry Ltd

• United Kingdom
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Jan 2016 - Jun 2016

  I have worked in a repair Centre called D&J Henry ltd, I supported the call Centre, the offices and the front desk to help customers with any faults with their units, and I would often book many items throughout the day, whiles giving great customer service and technical advice. I have worked in a repair Centre called D&J Henry ltd, I supported the call Centre, the offices and the front desk to help customers with any faults with their units, and I would often book many items throughout the day, whiles giving great customer service and technical advice.



Toys r us warehouse

• Weekend worker

  • Oct 2015 - Dec 2015

  I worked as a Christmas temp at Toys R Us warehouse while studying for sixth form I worked as a Christmas temp at Toys R Us warehouse while studying for sixth form



Citizens Advice

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Volunteer

  • Apr 2013 - Aug 2015

  I volunteered at the Citizens Advice Bureau on and off for 2 years and started while I was doing my GCSE’S. I worked in various projects such as 'The Children and young person’s project (CHYPP), we did Godiva... promoting our services and The Sorted Project which aims to support families in Coventry. I volunteered at the Citizens Advice Bureau on and off for 2 years and started while I was doing my GCSE’S. I worked in various projects such as 'The Children and young person’s project (CHYPP), we did Godiva... promoting our services and The Sorted Project which aims to support families in Coventry.