Experience

Intercom

• United States
• Software Development
• 700 & Above Employee

• Director | SMB Sales EMEA

  • Feb 2023 - Present

  Leading Intercom’s Small Business Organisation in EMEA - across new business, relationship management, renewals and install base growth (PLG).

• Senior Manager | SMB Sales (New Business)

  • May 2022 - Feb 2023

  - Presidents Club 2022

• Manager | SMB Sales (New Business)

  • Apr 2021 - May 2022

  Building Intercom's SMB New Business teams (UKI & Continental Europe) and Customer Growth team (PLG - install base expansion) across all EMEA markets (12 AEs). Key achievements: - Avg. Attainment in FY22 = 140% - Highest rep productivity team globally (20% increase YoY) - 4 internal promotions of team members - Presidents Club 2021 / 33% of team at Club

• Snr Account Executive, Enterprise | Lead Mid Market & Enterprise Teams

  • Feb 2020 - Mar 2021

  As an AE, I partnered with executives across EMEA, helping them optimize costs and increase revenue with Intercom's messaging solutions (including Fortune 500 businesses as well as some of Europe's fastest-growing disrupters such as Revolut). In Q3 2020 I also moved into a hybrid management role, leading onboarding, forecasting, and other day-to-day activities within the MME team. Key Achievements: - #1 AE Q1'21 (before departing to new role) - #1 AE Globally 2020 ($1M+ ARR) /… Show more As an AE, I partnered with executives across EMEA, helping them optimize costs and increase revenue with Intercom's messaging solutions (including Fortune 500 businesses as well as some of Europe's fastest-growing disrupters such as Revolut). In Q3 2020 I also moved into a hybrid management role, leading onboarding, forecasting, and other day-to-day activities within the MME team. Key Achievements: - #1 AE Q1'21 (before departing to new role) - #1 AE Globally 2020 ($1M+ ARR) / Presidents Club - #1 AE Globally 2019 ($1M+ ARR) / Presidents Club - First AE in Intercom to pass $1M ARR milestone - #2 AE Globally 2018

• Account Executive, Mid Market & Enterprise EMEA

  • Oct 2018 - Feb 2020

• Account Executive, SMB EMEA

  • Jul 2017 - Sep 2018



Twitter

• United States
• Software Development
• 700 & Above Employee

• Commercial Marketing Manager - EMEA & Emerging Markets

  • Jul 2015 - Jun 2017

  Throughout 2015 and 2016 I led a cross-functional team from over 15 business functions to launch self-serve ads into 80+ countries. I was responsible for the sales and market strategy for each region and worked closely to manage workflows of our outsourced sales teams in each market to ensure activation and retention of key accounts. In late 2016 I also became responsible for EMEA MM and Enterprise Marketing, across UKI, France, Germany, Italy, Spain, Israel, KSA, UAE, Turkey. This… Show more Throughout 2015 and 2016 I led a cross-functional team from over 15 business functions to launch self-serve ads into 80+ countries. I was responsible for the sales and market strategy for each region and worked closely to manage workflows of our outsourced sales teams in each market to ensure activation and retention of key accounts. In late 2016 I also became responsible for EMEA MM and Enterprise Marketing, across UKI, France, Germany, Italy, Spain, Israel, KSA, UAE, Turkey. This involved building the annual and quarterly EMEA marketing strategy to acquire, grow and retain advertisers in core markets and managing a multi-million dollar budget. Industries of focus: Gaming and Gambling, Dating, Retail and Ecom, B2B and B2C Subscription, Utilities, Financial services, Marketplace Show less Throughout 2015 and 2016 I led a cross-functional team from over 15 business functions to launch self-serve ads into 80+ countries. I was responsible for the sales and market strategy for each region and worked closely to manage workflows of our outsourced sales teams in each market to ensure activation and retention of key accounts. In late 2016 I also became responsible for EMEA MM and Enterprise Marketing, across UKI, France, Germany, Italy, Spain, Israel, KSA, UAE, Turkey. This… Show more Throughout 2015 and 2016 I led a cross-functional team from over 15 business functions to launch self-serve ads into 80+ countries. I was responsible for the sales and market strategy for each region and worked closely to manage workflows of our outsourced sales teams in each market to ensure activation and retention of key accounts. In late 2016 I also became responsible for EMEA MM and Enterprise Marketing, across UKI, France, Germany, Italy, Spain, Israel, KSA, UAE, Turkey. This involved building the annual and quarterly EMEA marketing strategy to acquire, grow and retain advertisers in core markets and managing a multi-million dollar budget. Industries of focus: Gaming and Gambling, Dating, Retail and Ecom, B2B and B2C Subscription, Utilities, Financial services, Marketplace Show less



Salesforce

• United States
• Software Development
• 700 & Above Employee

• Demand Generation Specialist

  • May 2014 - Jun 2015

  Key achievements: - Grew MQL volume by 30% YOY - Led several SEO projects across EMEA (increased MQL from organic traffic by 20% YOY) Key achievements: - Grew MQL volume by 30% YOY - Led several SEO projects across EMEA (increased MQL from organic traffic by 20% YOY)