Vice President of Operations

• Jun 2023 - Present

Operations Technical Manager

• Nov 2022 - Jun 2023

Operations Controls Consultant

• Jul 2021 - Nov 2022

Assessed control effectiveness for producer commission and contracting team

Senior Analyst, Omnichannel Ops and Services

• Dec 2019 - Mar 2021

Determined sales floor labor hours to allocate each week to roughly 1,000 retail stores, considering company financial impact, sales trends, promotions, and regional store characteristics Determined sales floor labor hours to allocate each week to roughly 1,000 retail stores, considering company financial impact, sales trends, promotions, and regional store characteristics

Project Analyst

• Jul 2019 - Dec 2019

Completed data analysis for multiple work streams across all operational areas of the broker/dealer, determining and communicating impacts related to process changes to both the business and end customer Completed data analysis for multiple work streams across all operational areas of the broker/dealer, determining and communicating impacts related to process changes to both the business and end customer

Operations Commissions Manager supporting financial advisors

• Sep 2017 - Jul 2019

I led a team of operations professionals and ensured timely and accurate processing of financial advisor commissions

Director of Sales

• Apr 2016 - Aug 2017

Established relationships with nearly 200 registered representatives, building rapport in order to drive territory sales and participation in company calls and events

Internal Wholesaler

• Jul 2015 - Apr 2016

Positioned the sale of variable and fixed index annuities to financial advisors using industry and company knowledge in partnership with an external wholesaler partner Positioned the sale of variable and fixed index annuities to financial advisors using industry and company knowledge in partnership with an external wholesaler partner

Clearing Services Professional - Alternative Investments

• Feb 2015 - Jul 2015

Assisted with alternative investment listing events, and updated position values for non-traded holdings Assisted with alternative investment listing events, and updated position values for non-traded holdings

Transition Specialist

• Sep 2012 - Feb 2015

Assisted with registered representative onboarding process, including business transition. Updated and created new forms for business use, and provided analysis of trends in workload, recruiting and errors

Brokerage Operations Representative

• Oct 2011 - Sep 2012

Established new client brokerage accounts utilizing clearing firm portal and communicated paperwork missing requirements with registered representatives

Commissions Representative

• Jun 2011 - Oct 2011

Ensure timely and accurate processing of registered representative commission payments

Retirement Services Representative

• Jul 2010 - Mar 2011

Handled phone calls from 401(k) plan participants, discussing plan rules and providing technology assistance as needed Handled phone calls from 401(k) plan participants, discussing plan rules and providing technology assistance as needed