Experience

Rice University

• United States
• Higher Education
• 700 & Above Employee

• Human Resources Associate

  • Jul 2022 - Present



UT Physicians

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Insurance Verification Specialist

  • Jan 2019 - Jul 2022

  Improve office efficiency and patient experience through advanced verification of health insurance benefits for multiple medical departments and providers covering a multitude of clinic locations.• Confirm benefits eligibility and analyze coverage level while abiding by HIPAA privacy regulations.• Obtain detailed medical benefits through secure provider communication, following federal and state guidelines. • Promote revenue by accurately indicating patient financial responsibility at the time of service.• Consistently stay up to date on network status, contract levels, and authorization requirements for all known commercial, private, and governmental insurance plans.• Consult ACA, TMHP, CMS, and ACIP guidelines.• Educate and directly advise patients on insurance matters.• Share comprehensive data and closely collaborate with clinic staff, department management, and coworkers.• Remain flexible and informed in the fast-changing and complex landscape of health insurance benefits.Office Administrator for the Centralized Insurance Team.• Create supply requisition orders while adhering to budget specifications and retaining a detailed purchasing log.• Process invoices, record expenditures, and manage vendor contracts in accordance with accounts payable.• Assess inventory and proactively anticipate supply needs.

• Administrative Assistant

  • Dec 2016 - Jan 2019

  Provide extensive administrative support to the central departments of the Administration office including Business Operations, Human Resources, Marketing, Reconciliation, and Legal Billing.• Facilitate suite entry and streamline communication for the executive administration offices, aiding with patient, client, and employee inquiries.• Promptly execute multiple assigned tasks with accuracy in a fast-paced environment.• Assist HR with new employee orientation by preparing training materials and processing onboarding documents.• Support compliance by completing monthly employee database audits, generating Excel spreadsheets comprising the results.• Maintain inventory and submit orders for office and break room supplies within budget and department approvals.• Ensure timely processing of invoices, legal billing requests, payments, affidavits, and subpoenas.• Manage master schedule of conference room bookings and calendar appointments.• Handle highly sensitive information with discretion and professionalism.