Megan Jackson
Service Coordinator at Porsche Centre Willoughby- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Peter Caddick
Megan is one of the most accomplished managers I have every met. She is organised, optimistic, hard working and generally an awesome team member. Megan will be an asset and key part any great company can be built upon.
Peter Caddick
Megan is one of the most accomplished managers I have every met. She is organised, optimistic, hard working and generally an awesome team member. Megan will be an asset and key part any great company can be built upon.
Peter Caddick
Megan is one of the most accomplished managers I have every met. She is organised, optimistic, hard working and generally an awesome team member. Megan will be an asset and key part any great company can be built upon.
Peter Caddick
Megan is one of the most accomplished managers I have every met. She is organised, optimistic, hard working and generally an awesome team member. Megan will be an asset and key part any great company can be built upon.
Experience
-
Porsche Centre Willoughby
-
Australia
-
Motor Vehicle Manufacturing
-
1 - 100 Employee
-
Service Coordinator
-
Jun 2021 - Present
-
-
-
Concord Land Rover
-
Australia
-
Motor Vehicle Manufacturing
-
1 - 100 Employee
-
Service Coordinator
-
Mar 2019 - Jun 2021
-
-
-
-
New Car Delivery Manager
-
Jul 2018 - Feb 2019
Managing a team of 4, ensuring customers receive outstanding customer service as well receiving an experience to remember whilst collecting their new car! I am constantly monitoring customer satisfaction, as well monitoring, reviewing and refining our internal processes to meet the ever increasing customer expectation! Managing a team of 4, ensuring customers receive outstanding customer service as well receiving an experience to remember whilst collecting their new car! I am constantly monitoring customer satisfaction, as well monitoring, reviewing and refining our internal processes to meet the ever increasing customer expectation!
-
-
-
-
Customer Relations Manager - Service
-
Aug 2017 - Jul 2018
- Liaising with customers to complete outstanding concerns with New car customers. - Provide an outstanding level of customer service to improve customer satisfaction within the service department. - To make contact with customer via phone 24hours after servicing to gain feedback and resolve any concerns. - Monitor customer survey returns and resolve any complaints/issues. - Liaise with Service Manager to improve processes. - Liaising with customers to complete outstanding concerns with New car customers. - Provide an outstanding level of customer service to improve customer satisfaction within the service department. - To make contact with customer via phone 24hours after servicing to gain feedback and resolve any concerns. - Monitor customer survey returns and resolve any complaints/issues. - Liaise with Service Manager to improve processes.
-
-
-
Thomson Ford
-
Automotive
-
1 - 100 Employee
-
Receptionist - Service
-
Aug 2016 - Aug 2017
- Answering incoming calls and transfer to correct people/departments - Make service bookings - Contact customers due for servicing - Answer any incoming inquiries - Banking - Answering incoming calls and transfer to correct people/departments - Make service bookings - Contact customers due for servicing - Answer any incoming inquiries - Banking
-
-
-
Charlie Lovett
-
Australia
-
Food & Beverages
-
1 - 100 Employee
-
Assistant Manager
-
Mar 2010 - Jul 2015
- Assist in daily runnings of the business - Make food/beverage orders - Ordering stock/ Stock take - Banking - Rosters - Interviews - Providing an outstanding level of customer service - Assist in daily runnings of the business - Make food/beverage orders - Ordering stock/ Stock take - Banking - Rosters - Interviews - Providing an outstanding level of customer service
-
-
-
Gloria Jean's Coffees
-
Australia
-
Manufacturing
-
700 & Above Employee
-
Barista
-
Sep 2008 - Mar 2010
Taking food/beverage orders Making food/beverage orders Banking Cleaning Ordering stock / Stock take Taking food/beverage orders Making food/beverage orders Banking Cleaning Ordering stock / Stock take
-
-
Education
-
2003 - 2008
Frederick Gent School
GCSE
Community
