Megan J.
Police Officer at City of Des Plaines- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Public Safety Communications
Elgin Community CollegeDec, 2016- Nov, 2024 -
Domestic Violence Training
-Dec, 2014- Nov, 2024 -
Sexual Assault Training
-Dec, 2014- Nov, 2024 -
CPR & AED
American Heart AssociationJul, 2018- Nov, 2024
Experience
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City of Des Plaines
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United States
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Government Administration
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100 - 200 Employee
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Police Officer
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Jan 2020 - Present
-Respond to emergency and non-emergency calls for service -Resolve complicated situations/conflicts -Knowledge of state law -Report writing -Knowledge of Computer Aided Dispatch (CAD) -Efficient radio communications -Interpersonal communications -Ability to make quick decisions -Respond to emergency and non-emergency calls for service -Resolve complicated situations/conflicts -Knowledge of state law -Report writing -Knowledge of Computer Aided Dispatch (CAD) -Efficient radio communications -Interpersonal communications -Ability to make quick decisions
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Southeast Emergency Communications
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United States
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Public Safety
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1 - 100 Employee
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911 Telecommunicator
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Apr 2017 - Jan 2020
Answer incoming 9-1-1, emergency, non emergency and administrative phone calls, process and assess each call, dispatch police, fire, and EMS in a timely manner, monitor status of beat assignments of each on-duty unit, assure safety of personnel, perform entries and queries, responses, and documentation with local state, and federal databases including LEADS, operate and maintain radio systems, maintain logs, records, and files as requested and required. Answer incoming 9-1-1, emergency, non emergency and administrative phone calls, process and assess each call, dispatch police, fire, and EMS in a timely manner, monitor status of beat assignments of each on-duty unit, assure safety of personnel, perform entries and queries, responses, and documentation with local state, and federal databases including LEADS, operate and maintain radio systems, maintain logs, records, and files as requested and required.
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PhotoFax, Inc.
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United States
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Security and Investigations
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1 - 100 Employee
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Human Resources Associate
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Aug 2016 - Apr 2017
Responsible for monitoring, documenting, and submitting various licenses for Private Investigators in their assigned states, help agents with their application process and follow-ups, maintain license renewals and employee terminations Responsible for monitoring, documenting, and submitting various licenses for Private Investigators in their assigned states, help agents with their application process and follow-ups, maintain license renewals and employee terminations
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Landmark Exteriors
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United States
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Construction
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1 - 100 Employee
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Showroom Manager
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Mar 2014 - Aug 2016
Receive, review, and schedule service appointments, answer phones, field calls, answer questions callers may have, set up and schedule measure appointments, work with Microsoft Office and Outlook, creating formal documents such as service agreements, warranties, and appointment reminders Receive, review, and schedule service appointments, answer phones, field calls, answer questions callers may have, set up and schedule measure appointments, work with Microsoft Office and Outlook, creating formal documents such as service agreements, warranties, and appointment reminders
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Estes Express Lines
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Truck Transportation
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700 & Above Employee
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Customer Service Representative
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May 2012 - Mar 2014
Communicate freight transportation information by assisting customers with tracking and tracing, facility locations, contact name and numbers, research and quickly resolve logistic issues concerning transportation of goods such as lost freight, accurately enter and maintain information in business systems, file records in accordance with company procedures, calculate freight quotes Communicate freight transportation information by assisting customers with tracking and tracing, facility locations, contact name and numbers, research and quickly resolve logistic issues concerning transportation of goods such as lost freight, accurately enter and maintain information in business systems, file records in accordance with company procedures, calculate freight quotes
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TCF Bank
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Banking
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700 & Above Employee
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Teller
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2011 - 2012
Maintain appropriate cash limits, issue cashier's checks, cash orders, traveler's checks, money advances, and fund transfers, receive checking and savings deposits, verify cash endorsements through routine security checks, process loan expenses, open new accounts, answer basic inquires regarding interest rates, service charges, and account history, watch for counterfeit currency, balance ATM’s, Vault and personal cash drawer. Maintain appropriate cash limits, issue cashier's checks, cash orders, traveler's checks, money advances, and fund transfers, receive checking and savings deposits, verify cash endorsements through routine security checks, process loan expenses, open new accounts, answer basic inquires regarding interest rates, service charges, and account history, watch for counterfeit currency, balance ATM’s, Vault and personal cash drawer.
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Jewel Food Stores
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United States
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Retail Groceries
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700 & Above Employee
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Cashier
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2008 - 2011
Responsible for identifying prices of goods using optical price scanners and register and processing customer transactions with payment made via cash, check, credit card, vouchers or automatic debits, count money in cash drawer at beginning of shift to ensure that the amount is correct and adequate change is available, process merchandise returns and exchanges, successfully answer customers questions and resolve complaints in a positive manner. Responsible for identifying prices of goods using optical price scanners and register and processing customer transactions with payment made via cash, check, credit card, vouchers or automatic debits, count money in cash drawer at beginning of shift to ensure that the amount is correct and adequate change is available, process merchandise returns and exchanges, successfully answer customers questions and resolve complaints in a positive manner.
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Education
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2013 - 2017
Elgin Community College
Associate's degree, Criminal Justice/Police Science -
Cary Grove High School
High School Diploma
Community
