Health Information Manager

• May 2023 - Present

Manager of Health Information Services

• Mar 2021 - May 2023

Responsibilities: • Manage core operations and staff of the HIS department including; clinical coding and auditing, mandatory dataset reporting (VAED, VINAH, VCR, VHES), records management (paper and digital), release of information (FOI, information sharing schemes, legal requests, coroners requests), theatre bookings, and clinical systems administration (iPM patient administrative system and Regional Community Platform [RCP]). • HIM project lead for implementation of RCP as one of the pilot sites including; set up of forms for digitisation, scanning auditing, commencement of VINAH mandatory reporting for the organisation and change management. • Provide clinical documentation improvement (CDI) education to acute and community services. • Active participation in acute and community corporate governance and clinical improvement committees. • Active participation in region HIM, iPM PAS, and RCP working groups. • Provide monthly department reporting to senior management for use in committee and board reporting. • Host and coordination HIM student placements. Show less

Clinical Documentation Improvement Specialist

• Nov 2019 - Mar 2021

Responsibilities:• Set up of clinical documentation improvement process for MHW with preliminary focus preterm and neonatal casemix.• Undertook provisional coding of NICU/SCN inpatients, including establishing provisional DRGs and clinical query opportunities to maximise DRGs.• Provided CDI education to clinical staff to better represent the clinical truth of the episode and maximise funding. Education provided verbally on ward rounds and via meetings, reports to Division of Paediatrics, creation of guideline documentation and presentations.• Acted as liaison between clinical and coding teams.• Undertook monthly coding audits – DCL, HACs, PICQ, other target and random audits as required.• Provided feedback and education to coding team.• Captured and reported on CDIS business impact.• Assisted with HIM student placements. Show less

Health Information Manager

• Sep 2017 - Nov 2019

Responsibilities:• Undertook accurate and timely coding of episodes of care at MHW.• Identified improvement opportunities and developed documentation queries to increase accuracy and reimbursement of episodes.• Completed monthly reporting of VAED episodes to Department of Health (DoH) for MHW and O’Connell Family Centre campuses.• Undertook reconciliation and consolidation file for each FY.• Provided education to coding team and Patient Services for cancelled admission process.• Undertook staff cover at O’Connell Family Centre including coding and auditing. Show less

Project Manager - Community Psychiatry DMR Project

• Jul 2016 - Sep 2017

Responsibilities:• Developed, coordinated, and monitored project workloads for each project release, and stage, to ensure project deliverables aligned to timelines in the project plan.• Provided accurate and timely reporting on project progress to stakeholders withconsideration for the project governance structure (project sponsors, steering committee,vendor, project team, super users, and end users).• Identified, escalated, and monitored any project risks or issues.• Undertook the lessons learnt process between project releases.• Maintained relationship with stakeholders. Show less

EMR Health Information Management Lead

• May 2015 - Jul 2016

Responsibilities:• Led development of Digital Medical Record (DMR) Chartbook set-up and Master FormRegister.• Led forms redesign in conjunction with clinical form owners and committees.• Managed the creation of release of information and clinical coding electronic formapplications.• Organised and facilitated multidisciplinary form design and app review workshops.• Managed compliance with state and national record standards for DMR content andmetadata.• Acted as key liaison between EMR project and HIS department.• Assisted in development of configuration, integration and training documentation.• Undertook requirements gathering and data analysis to determine clinical workflows and utilised quick and efficient problem-solving skills to ensure outputs would meet clinical need.• Hosted and coordinated HIM student placement. Show less

EMR Project Officer

• Aug 2014 - May 2015

Responsibilities:• Involvement in interactive tender evaluation process for DMR and EMR.• Assisted in the development for the Enterprise Content Management business case.• Participated in contract negotiation process for DMR.• Developed documentation on volume and frequency of individual medical record forms usage.

Health Information Manager - Data Integrity, Analysis & Reporting

• Nov 2012 - Aug 2014

Responsibilities:• Clinically coded admitted episodes using ICD-10-AM.• Managed activity-based admitted and non-admitted datasets and undertook dataanalysis, reconciliation, DoH reporting, auditing, exception report writing and trainingusers of iPM to meet reporting guidelines.• Assisted in providing monthly reports to board members, group executive andgovernance committees.• Managed FOI, Medical Typing, and Data Quality staff.• Active member of HIS management team, iPM Key User Group and Sub User Groupcommittees and the Psychiatric HIS committee.• Oversaw privacy and release of information.• Oversaw disposal and retention of medical records.• Participated in the successful tender process for the transcription service for HIS.• Managed the implementation of the new dictation system for HIS in conjunction withIT.• Completed record storage audit of community psychiatric services utilising Victoria’sRecord Storage Standards.• Assisted with HIM student placement. Show less