Experience

Consulate General of Canada in Seattle | Consulat général du Canada à Seattle

• United States
• Government Administration
• 1 - 100 Employee

• Foreign Policy and Diplomacy Service Officer

  • Aug 2019 - Present

  Responsible for government relations on behalf of the Canadian government in Alaska, Idaho, Oregon and Washington. Advise senior officials on political, regulatory and public policy issues impacting Canada-U.S. relations and develop advocacy programs and strategies to advance Canada’s positions in the Pacific Northwest. Build relationships with key interlocutors, including municipal, state and federal elected officials, business chambers, NGOs and think tanks. Focus areas include energy, defence, security and international trade.



Canadian Consulate General

• International Affairs
• 100 - 200 Employee

• Political Outreach and Engagement Officer

  • Nov 2017 - Aug 2019

• Executive Assistant to Head of Mission

  • May 2015 - Oct 2017

  Support Head of Mission office in logistics, scheduling, event planning and budget management. Create and amplify content on social media channels. Collaborate extensively with colleagues to increase efficiencies mission-wide, develop a unique brand and vision, and create opportunities for leadership developmentCommunicate effectively with local and international government, business and community VIPs on intersecting interestsResearch and create briefing materials for high-level visits, meetings and events



Consulate General of Canada in Denver, SolarMart

• Consular Specialist, Solar PV Sales Rep

  • Apr 2014 - Apr 2015

  Consular Specialist• First contact for Canadians in distress in covered territory• Customer service and detail oriented position includes reviewing and processing passport applications• Perform data entry in confidential environment• Update emergency plans and resources for missionSolar PV Sales Rep• Educate and inform customers on product, including technical aspects of equipment• Demonstrate excellent client service from start to finish, including assisting with financial procurement when requested• Ensure smooth project completion by coordinating with multiple teams, both internal and external



Colorado Solar and Storage Association (COSSA)

• United States
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Project Manager Assistant, intern

  • Sep 2013 - Dec 2014

  ∙ Key assistance in managing the region’s largest solar power conference (Solar Power Colorado), including event set-up, data entry, attendee registration, internet research and outreach. Acted as liaison during conference activities, directing attendees and speakers, resolving issues and organizing volunteers.∙ Provide excellent customer service to those contacting the office, respond to inquiries efficiently, and share colleagues’ workloads. ∙ Author biweekly newsletter, which covers relevant news, opportunities and events for members.



Consulate General of Canada in Denver

• Trade and Political Department Administrator

  • Jan 2014 - Jun 2014

  ∙ Supported team of Trade and Political Officers in daily administration, including preparing clear correspondence and agendas, ordering detailed promotional materials, crafting legislative reports, and researching and creating other briefing materials. ∙ Organized high-profile public events, such as the visit of Montana Governor Steve Bullock and Consul General Marcy Grossman to Canada’s high-priority oil sands, and the Global Petroleum Show. ∙ Managed the mission’s Facebook profiles (English and French) including creating content, scheduling posts, researching current events, news, and themes, and coordinating contributions across departments, while maintaining a superior command of judgement related to posted material. Increased likes on profiles by over 300% after taking over as Facebook lead.



Consulate General of Canada

• Administration Services

  • Apr 2012 - Jan 2014

  ∙ Created schedule for consular officers, crafted and revised reports and internal and external informational documents. Partnered with consular officers to assist Canadian citizens with services in the Rocky Mountain region, in person and over the phone. Problem-solved issues outside of service area for Canadians and Americans. ∙ Provided administrative and financial support to Common Services Program, including expenditure tracking, accounts payable and managing service contracts, as well as handling mail deliveries and other general office procedures. ∙ Maintained high level of discretion with sensitive political information.



Colorado State Senate

• Legislative Intern

  • Jan 2013 - May 2013

  ∙ Facilitated the organization of meetings, town halls and events, helping to serve as the gatekeeper for the Senator’s calendar.∙ Prepared bill analysis and summaries, and tracked legislative bills moving through the legislative session.∙ Contributed to content for weekly legislative update newsletter.Assisted with Senator Guzman’s social media outreach program, including Facebook and Twitter.



Le Central

• Server

  • Sep 2007 - Apr 2013



Children's Hospital Colorado

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Service Coordinator

  • Oct 2009 - Apr 2012

  Created and maintained schedules for 25-30 occupational and physical therapists. Scheduled therapy appointments for a diverse clientele over the phone and in person. Accomplishments included improving processes and procedures for post-operative care, redundant scheduling practices; also improved communication between departments for better patient outcomes/therapist productivity.