Experience

Podium

• United States
• Software Development
• 700 & Above Employee

• Sales Development Representative

  • 2021 年 10 月 - - 至今



Shane Co.

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • 2013 年 9 月 - 2021 年 10 月

  - Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand - Maximize performance by monitoring daily activities and mentoring team of 18 direct reports and responsible for success of 3 Managers-in-training - Increased sales more than 15% year-over-year by establishing goals, overseeing performance, assisting with closing sales, handling and resolving customer issues - Increased customer retention and satisfaction by closely monitoring team member performance and assessing problematic practices - Identified, hired, and trained highly-capable staff by teaching best practices, procedures, and sales strategies to eliminate inconsistencies - In addition to monthly 1:1 sync ups, I was performing annual reviews assessing each employee’s performance and developed improvement plans - Successfully coach team members needing improvement by implementation of performance improvement plans and successfully getting those team members back in good standing 收起



Carters Inc.

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Assistant Store Manager

  • 2013 年 2 月 - 2013 年 9 月



Justice

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • 2008 年 8 月 - 2013 年 2 月