Experience

Bluewater Thermal Solutions
• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee
• AR Specialist/ Customer Liaison

  • Aug 2021 - Present


Southwest Heat Treat Inc

• United States
• Mining

• Office Administrator

  • Oct 2016 - Oct 2022

• Business Development Manager

  • Jun 2014 - Oct 2022

  Serving as a Business Development Manager / Office Manager ensuring business enhancement along with routine office management tasks. Significant Achievements and Responsibilities are:• Learned about the businesses’ target audiences and created B2B LinkedIn campaigns to create a social media presence for our business. • Identified and followed up on sales leads resulting in increase in sales. • Improved customer relationship and satisfaction through delivery of a memorable customer experience, accurate information and quick problems resolution.• Enhanced the aged accounts receivable collection from 30% collected to 89% in just 5 months period through consistent follow-up approach.• Designed and developed a robust and effective process to handle customer feedback / complaints by taking all stakeholders onboard.• Efficiently managed accounts receivables / payables and collections.• Ensured on time processing of employee payroll and order filling resulting in 0 audit discrepancies.• Managed HR operations to ensure processing of salary & benefits along with fulfilling hiring needs.• Supported audit team in developing procedures for protecting the assets. Show less



Hearthstone Country Club

• United States
• Spectator Sports
• 1 - 100 Employee

• Customer Relations Coordinator

  • Aug 2012 - May 2014

  • Planned and organized events including social events, golfing and tournaments. • Ensured retention of membership through prompt and courteous client support, also increased clients’ base by referrals from existing members. • Developed and executed advertising and marketing plan for events and club promotion. • Planned and organized events including social events, golfing and tournaments. • Ensured retention of membership through prompt and courteous client support, also increased clients’ base by referrals from existing members. • Developed and executed advertising and marketing plan for events and club promotion.