Megan Fletcher
Permit Technician at Clark County WA- Claim this Profile
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Bio
Experience
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Clark County WA
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United States
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Government Administration
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200 - 300 Employee
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Permit Technician
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Jul 2016 - Present
Support to department director and department manager. Ensure that customer receive accurate and efficient service for their request and inquiries. Effective listening and communication skills to ensure customers are advised and directed appropriately. Educate customers in county processes and procedures in the permitting processes. Knowledge interpreting stormwater, zoning, land use, and environmental issues. Intake, Workup, and Issuance of residential and commercial building projects. Liaison between all Community Development departments. Respond via email and phone to customers concerning permitting processes, land use, and building codes. Assist public regarding all Community Development functions and divisions. Interpret Clark County Codes for building and land use. Provide information to the public regarding building and land use allowances within the Clark County jurisdiction. Show less
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Administrative Assistant
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Apr 2015 - Jul 2016
Impecable internal and external customer support. Provide strong personal, organization, time management, and multi-tasking skills. Maintainer of all logs and records regarding staff, security, safe, records, archiving, and public records requests. Liaison between Corrections, Facilities Management, IT, Risk Management, Human Resources, and Payroll. Coordinator between District Court and Corrections regarding meeting agendas, office supplies, conference room reservations, and scheduling outside training. Pay all reimbursements, travel expenses, and vendor invoices for LEC and Mabry location. Contact for all new hires into Corrections Department. Timekeeper for Corrections Department including all payroll reporting. Organize all internal and external training for Corrections staff. Establish and maintain filing of confidential records. Show less
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Office Assistant III
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May 2013 - Apr 2015
Strong customer service skills. Technical experience in preparing reports, documents, notices, and public information materials requiring research and analysis of policies, procedures, and county standards. Experience evaluating properties, applicants for compliance with Senior / Disabled Exemption, and Open Space Taxation Act program. Knowledge in RCW’s, WAC’s, and Clark County code. Trained with WA DOR regarding Open Space Taxation, Senior / Disabled tax programs, and Real Estate Excise Tax. Extremely strong personal organization, time management, and multi-tasking skills. Interviewing and investigating methods and techniques in regards to evaluating taxpayers for discounted property tax programs. Effective communication with general public, county staff, management, and elected officials. Established working relationship between elected officials, customer support, land records, appraisal staff, and purchasing departments, and all joint lobby staff. Identify and recommend new processes, procedures and methodologies to maintain quality work, and create efficiencies. Provide strong support for management. Analyze and resolve complex problems with recommendations of alternative solutions. Show less
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Extreme Concrete & Landscaping, LLC.
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Vancouver, WA
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Office Manager
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Mar 2008 - May 2013
Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software. Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors. Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution. Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work. File and retrieve corporate documents, records, and reports. Open, sort, and distribute incoming correspondence, including faxes and email. Manage A/P and A/R for accounts. Prepare responses to correspondence containing routine inquiries. Provide clerical support to other departments. Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material. Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures. Show less
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North Pacific Group, Inc.
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United States
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Paper and Forest Product Manufacturing
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Executive Assistant
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Sep 2004 - Jun 2006
Preformed all office duties, phone, faxing, emailing, and first contact with all customers. Assisted trader with all aspects of distribution BID, PO, Invoicing, Accounting. Maintained A/P and A/R of all customer accounts. Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications. Set up and maintain paper and electronic filing systems for records, correspondence, and other material. Complete forms in accordance with company procedures. Mail newsletters, promotional material, or other information. Completed all month end and year end activities. Accurately reconciled and maintained a 2 million dollar inventory. Assisted top trader of the year 2006, 2007. Expedited supplies for department floor. Implemented new EDI system and trained department on use. Served as assistant to VP of Pole and Piling Division. Show less
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Education
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Clark College
Associate of Arts (AA), Biology