Experience

Sport Dimensions

• United States
• Advertising Services
• 1 - 100 Employee

• Account Coordinator

  • Jul 2022 - Present



Town of Troutman

• Government Administration
• 1 - 100 Employee

• Customer Service and Billing Specialist

  • Aug 2021 - Jul 2022

  -Handled incoming calls and distributed accordingly -Managed water utilities and over 3000 customer accounts -Processed payments and made deposits -Handled accounts payable -Worked directly with department heads to create content and designs for social media -Handled incoming calls and distributed accordingly -Managed water utilities and over 3000 customer accounts -Processed payments and made deposits -Handled accounts payable -Worked directly with department heads to create content and designs for social media



Tide Cleaners

• United States
• Consumer Services
• 200 - 300 Employee

• Brand Ambassador

  • Aug 2020 - Aug 2021

  -Maintained Relations with over 30 properties in the greater Charlotte Area-Worked side by side with 12 other markets across the country-Managed market campaigns and made reports accordingly-Coordinated with participating vendors during event planning-Executed over 30 events at properties across Charlotte and monitored sales in accordance with events-Increased community engagement at events by over 50%

• Sales And Marketing

  • Sep 2019 - Aug 2020

  -Monitored online presence of company's brand to engage with users and strengthen customer relationships-Analyzed and reported social media and online marketing campaign results-Contributed to mock-ups, email campaigns and social media content-Managed company Instagram and executed Instagram posts and stories-Made follow up calls on potential properties/leads