Experience

Jiahui Health 嘉会医疗

• China
• Hospitals and Health Care
• 100 - 200 Employee

• Product Manager

  • Mar 2022 - Present

  Key Responsibilities: • Lead development, launch, and management of content, social media presence, and platform integration. • Spearhead brand strategy development and execution across diverse platforms, including social media, channels, and e-commerce to foster prominent business growth. • Enhance brand visibility and user base through professional networking events. • Cultivate strategic partnerships and collaborative ventures to expand reach. Key Accomplishments: • Elevation of Brand Visibility: Strategically enhance brand prominence and user engagement, increasing user base by 28+% across key platforms through precision targeting, and tailored content. • Targeted Content Production: Realised 250% YoY increase in high-quality, compelling content produced. Show less



O'Reilly

• United States
• E-Learning Providers
• 300 - 400 Employee

• Product Management Lecturer

  • Dec 2021 - Present

  Key Responsibilities: • Design, develop, produce, and present professional education curricula and courses, specializing in product management, project management, and service design. • Optimise strategies and implement a customer-centric approach for a tailored learning experience. • Collaborate with cross-functional teams to ensure alignment with overall business objectives. • Engage with stakeholders regularly to foster collaborative relationships. Key Accomplishments: • Enhanced Engagement and Viewership: Highly strategic positioning of targeted material, personally reaching 10,800+ participants with 3,600+ attendance hours. • Exceptional Revenue Growth: Generated $250k + in revenue. Show less



Pluralsight

• United States
• E-Learning Providers
• 700 & Above Employee

• Business Strategy & Product Management Lecturer

  • Jan 2020 - Present

  Key Responsibilities:• Design, develop, produce, and deliver professional education curricula, specializing in product design, project management, agile methodologies, and business management.• Optimise digital channel strategies to expand reach and accessibility.• Conduct extensive in-depth business, product, and market analysis for informed decision-making.Key Accomplishments:• Exceeding Organisational Objectives: End-to-end development and launch of five meticulous and engaging courses, reaching 6,500+ participants.• Ongoing Revenue Generation: Generated $53k+ in revenue. Show less

• Board Member

  • Jun 2021 - Dec 2022

  Key Responsibilities:• Formulated strategic guidance and recommendations for the implementation of robust product development and enhanced user experience.• Prioritised short-term tactical implementation to address immediate business needs.• Informed communication plans and strategies to effectively engage target audiences.Key Accomplishments:• Growth and Innovation: Drove sustainable growth and business development by crafting short and long-term business strategies.



VulPro NPC

• South Africa

• Product Manager

  • Mar 2019 - Present

  Key Responsibilities: • Pioneer development and strategic positioning of persuasive, targeted, and fully tailored proposals, reports, and marketing for successful outcomes and partnerships. • Conduct extensive research and data analysis to deliver informed insights and subject matter knowledge. • Collaborate with cross-functional teams and key stakeholders to achieve aligned objectives. Key Accomplishments: • Expanded Reach and Impact: Develop effective communications strategies, reaching 31k+ viewers. • Impactful Revenue Generation: Generated $41k+ in funding for highly impactful conservation initiatives. Show less



FNB South Africa

• South Africa
• Banking
• 700 & Above Employee

• Senior Product Manager

  • Apr 2019 - Mar 2020

  Key Responsibilities: • End-to-end management of a credit product for a customer base of 500k, as well as all sales channels, key initiatives, and campaigns. • Spearheaded comprehensive and bank-wide migration of existing and new customers onto digital channels for enhanced usability, accessibility, and convenience. • Crafted and executed numerous marketing and rewards strategies to drive user engagement and retention. • Created and implemented customer-centric digital channel strategies encompassing sales and servicing. • Conducted in-depth product, business, and market analysis to inform strategic decisions and planning. Key Accomplishments: • Significant Collections Growth: Realised a substantial increase in collections by $1.74m by conceiving and implementing growth development initiatives. • Enhanced Reach: Generated new business funnels to increase monthly direct product offers by 100k+. Show less



Momentum Metropolitan Holdings Limited

• South Africa
• Financial Services
• 700 & Above Employee

• Product Manager

  • Sep 2016 - Mar 2019

  Key Responsibilities: • Designed, established, and led a joint-venture start-up, including associated platform and product offerings. • Defined and implemented end-to-end business, market, and brand strategy. • Developed and managed the joint venture business case, including financial management, legal agreements, and platform requirements. • Negotiated and influenced key parties and stakeholders to achieve business set-up and operations. Key Accomplishments: • Founding Member of Successful Start-up: Designed and established the core partnerships, product-offerings, UX design, and collaborations for a successful joint venture start-up business. • Outperformed Sales Targets: Generated +1.1m in sales within the first year of operations. Show less



FNB South Africa

• South Africa
• Banking
• 700 & Above Employee

• Product Manager

  • Jun 2016 - Sep 2016

  Led design and development of various banking, lending, and insurance products across key target client segments.

• Product Specialist

  • Jun 2015 - Jun 2016

  Support and management of various banking, lending, and insurance products across key target client segments.

• Product Analyst (Investments)

  • Jan 2014 - Jun 2015

  Support and management of investment products available to both retail and business customers across the bank.