Experience

Basingstoke Counselling Service

• United Kingdom
• Mental Health Care
• 1 - 100 Employee

• Administrator

  • Apr 2022 - Present

  Administration for a historic counselling charity. Roles include: Customer care - management of inbox and phone line, processing confidential paperwork submitted by volunteer counsellors, CRM, arranging initial appointments for clients, and processing associated paperwork. Marketing - Content creation, Marketing campaigns, CPD events, streamlining customer experience. Working closely with company co-directors and senior marketing management to create bespoke campaigns via email and social media platforms. Finance - assistance for financial processes including logging invoices, chasing payments, stats and reporting Miscellaneous work - any and all ad-hoc work that needs doing to secure the functioning of the office, management of swipe cards, parking issues, building maintenance, recruitment ect.



The Barley Mow Oakley

• Oakley, Basingstoke, UK

• Marketing and Events Manager

  • Dec 2022 - Jan 2023

  Consultation work with full autonomy. Working on strategy and promotion of the pub after recently changing hands Administrative work on social media, and Private Functions. Events organization and management Consultation work with full autonomy. Working on strategy and promotion of the pub after recently changing hands Administrative work on social media, and Private Functions. Events organization and management



Muddy Puds Dog Walking and Animal services

• Oakley, Hampshire

• Dog Walker / Business Owner

  • Sep 2021 - Jun 2022

  Upstart business catering to animal care needs. The primary focus is on dog walking, but I also provide small animal holiday care. You can find out more on my facebook page, by searching '@MuddyWalkingPuds' Upstart business catering to animal care needs. The primary focus is on dog walking, but I also provide small animal holiday care. You can find out more on my facebook page, by searching '@MuddyWalkingPuds'



Highcroft luxury Kennels & Cattery

• Newbury, England, United Kingdom

• Kennel Assistant

  • Aug 2021 - Sep 2021

  Caring for and attending dogs and cats within a kennel setting. This was a very fast-paced role. Caring for and attending dogs and cats within a kennel setting. This was a very fast-paced role.



Spotless Water

• United Kingdom
• Water Supply and Irrigation Systems
• 1 - 100 Employee

• Site Manager

  • Jan 2021 - Jul 2021

  Acquisition management - including new site research and engagement, contract creation, and billing enquiries. Existing site management - including partnership relations, site invoice approval, and point of contact. Responsible for the existing 48 sites across the UK (Jan 2021). Rent management and reviews with weekly reporting on existing sites. Close collaboration with marketing teams to accommodate rapid expansion plans for 2021. Acquisition management - including new site research and engagement, contract creation, and billing enquiries. Existing site management - including partnership relations, site invoice approval, and point of contact. Responsible for the existing 48 sites across the UK (Jan 2021). Rent management and reviews with weekly reporting on existing sites. Close collaboration with marketing teams to accommodate rapid expansion plans for 2021.



The Veterinary Clinic Henley on Thames

• Animal Handler

  • Oct 2020 - Dec 2020

  Temp role Main responsibilities were to assist the assigned vet with handling difficult animals. Stocking and cleaning of the designated clinic room. Looking after inpatients in the animal hospital. Temp role Main responsibilities were to assist the assigned vet with handling difficult animals. Stocking and cleaning of the designated clinic room. Looking after inpatients in the animal hospital.



CIM | The Chartered Institute of Marketing

• United Kingdom
• Advertising Services
• 100 - 200 Employee

• Membership Relations Executive

  • Sep 2019 - Sep 2020

  Assessing applications for professional accreditation with CIM. Working with CV's and LinkedIn profiles to determine if they meet the relevant criteria for each accredited status.Responsible for the inbox and phone line designated to providing requested information to continue applicationsHelping team members with inbound communications during peak hours

• Membership Relations Coordinator

  • Jun 2018 - Sep 2019

  Handling inbound communications from members regarding Memberships, Qualifications, and attaining Chartered Marketer status.Queries range from renewals to extenuating circumstances leading to deadline extensions.Started as a temp, and was hired permanently in December 2018



Tesco

• United Kingdom
• Retail
• 700 & Above Employee

• Stock Controller

  • Sep 2016 - Feb 2018

  Responsibilities included;o Overseeing stock rotation, including the work of other employees.o Ordering and cancelling stock depending on the shops inventory.o Reporting was required after each task.My hours were reduced to part time whilst studying my Extended Diploma in Music Performance with Reading College

• Customer Assistant

  • Jul 2015 - Sep 2016

  o Stacked shelves and helped with customer enquiries. o Worked as part of a team to manage the workload.o Reduced stock prices to diminish waste.