Experience

Proactive Therapy

• United States
• Mental Health Care
• 1 - 100 Employee

• Practice Manager

  • May 2023 - Present



Northwestern University

• United States
• Higher Education
• 700 & Above Employee

• Senior Project Coordinator for Strategic Initiatives; Strategic Communications Manager

  • Oct 2016 - Jul 2018

  - Managed the strategy development and implementation of university-wide priorities, responses to unexpected and emergent issues, and crisis communications - Managed dozens of strategic communications campaigns across internal and external, traditional and digital platforms over seven months; improved best practices across key initiatives such as prestigious announcements, policy changes, new partnerships, and other projects of institutional importance - Developed and executed comprehensive stakeholder communications plan and media strategy in addition to FAQs and talking points for distribution to key stakeholders - Led communications strategy for first-ever university-wide staff survey deployment, analysis and action planning over a period of 13 months; appointed to university-wide staff survey action planning committee - Developed content and structure for multiple department and topic-specific websites - Provided coordination and organizational assistance on a wide-ranging and high-profile portfolio, developing relationships with colleagues across all levels and departments Show less



INCLUDEnyc

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Manager, Program Operations

  • Jun 2014 - Jun 2016

  - Managed $1 million state parent education center grant as well as federal and city advocacy grants; tracked and reported on key activities and services using Salesforce - Developed strategic community outreach and training plans; collaborated with communications team to develop and disseminate high-quality training materials - Managed 2 full-time program staff and subcontracting agency relations; lead hiring process of new staff - Served as external face of agency’s training program and cultivated relationships with external partners - Developed operations procedures, including cultural competency indicators and outreach to diverse communities - Developed and conducted client surveys and managed quality assessment improvements Show less



Center for Sustainable Development, Earth Institute

• United States
• Higher Education
• 1 - 100 Employee

• Program Manager - Girl Empowerment Program (Uganda)

  • Sep 2013 - Aug 2014

  - As a graduate student intern, managed program activities and operations for a girl empowerment program based in rural Uganda - Identified funding opportunities, wrote grants, and prepared budgets for programs and capacity building - Developed a research protocol and procedures for a large-scale study of the program’s impact; developed study questionnaires with validated and culturally appropriate measures - As a graduate student intern, managed program activities and operations for a girl empowerment program based in rural Uganda - Identified funding opportunities, wrote grants, and prepared budgets for programs and capacity building - Developed a research protocol and procedures for a large-scale study of the program’s impact; developed study questionnaires with validated and culturally appropriate measures



RefugePoint

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Resettlement Expert/Consultant for UNHCR

  • Jul 2011 - Jun 2012

  - Consultant for UNHCR focusing on individuals with disabilities, medical needs, and protection concerns - Interviewed refugees, assessed emergency eligibility, wrote resettlement case reports and managed services for refugees from Somali, Ethiopian, Sudanese and Eritrean communities - Conducted child-focused interviews, vulnerability assessments and wrote reports for unaccompanied children, separated children and orphans to determine durable solutions in their best interests - Provided counseling for refugees in the resettlement process and conducted fraud investigations - Developed and conducted disability awareness programs for UNHCR staff and interpreters - Performed assessments for and advocacy activities with the Deaf community in Dadaab Additional work with RefugePoint managing a child protection project in Kakuma Refugee Camp (Kenya) during the summer of 2013. Show less



Church World Service

• United States
• Non-profit Organizations
• 700 & Above Employee

• Caseworker

  • Feb 2010 - Jun 2011

  - Travelled extensively throughout Eastern Africa to obtain family and persecution histories for refugees from Sub-Saharan Africa in conjunction with UNHCR and USCIS (U.S. Citizenship and Immigration Services) - Developed and trained colleagues on disability awareness and advocated for disabled refugee community - Worked with diverse staff across matrix of refugee assistance organizations in hardship environments - Travelled extensively throughout Eastern Africa to obtain family and persecution histories for refugees from Sub-Saharan Africa in conjunction with UNHCR and USCIS (U.S. Citizenship and Immigration Services) - Developed and trained colleagues on disability awareness and advocated for disabled refugee community - Worked with diverse staff across matrix of refugee assistance organizations in hardship environments



Peace Corps

• United States
• International Affairs
• 700 & Above Employee

• Deaf Education

  • Sep 2007 - Dec 2009

  - Taught at Lamu Unit for the Deaf in Kenya; used creativity to visually educate students in a low-resource environment; interpreted for students and deaf colleagues at various meetings and workshops - Developed strategy, wrote grant proposal and budget, fundraised, secured equipment, and managed ground-up construction for one of the first solar-powered computer lab projects in rural Kenya, requiring recruitment and coordination of multiple Kenyan and U.S. governmental organizations - Implemented program policy changes and improvements to special needs advocacy, as a member of the Peace Corps Volunteer Advisory Committee - Created clubs and social activities to cultivate friendships between hearing and deaf students Show less