Experience

Vitense Golfland

• Recreational Facilities
• 1 - 100 Employee

• Events Host

  • May 2023 - Aug 2023

  Madison, Wisconsin, United States • Planned and executed up to five event activities per day including corporate events, graduation parties, birthday parties, field trips, and reunion gatherings. • Ensured customer satisfaction through recognizing guests’ needs, providing efficient service, and solving problems with creative resolutions. • Answered incoming calls to resolve guests’ questions, book parties, create reservations, or direct them to the correct person. • Properly utilized organization’s software, such as… Show more • Planned and executed up to five event activities per day including corporate events, graduation parties, birthday parties, field trips, and reunion gatherings. • Ensured customer satisfaction through recognizing guests’ needs, providing efficient service, and solving problems with creative resolutions. • Answered incoming calls to resolve guests’ questions, book parties, create reservations, or direct them to the correct person. • Properly utilized organization’s software, such as GolfNow, Toast, and Reserve. Show less



Studio Z Salon

• United States
• Individual and Family Services

• Front Desk Receptionist

  • Jun 2022 - May 2023

  Monona, Wisconsin, United States • Booked, rescheduled, and canceled client appointments through Phorest Software. • Operated multi-line telephone system to individually handle over fifty calls each day, including confirmation calls and guest inquiries. • Responsible for the accuracy of client bookings for fourteen hair stylists, three massage therapists, two nail technicians, and two estheticians. • Trained new employees on appointment scheduling, phone call procedures, opening and closing duties, daily… Show more • Booked, rescheduled, and canceled client appointments through Phorest Software. • Operated multi-line telephone system to individually handle over fifty calls each day, including confirmation calls and guest inquiries. • Responsible for the accuracy of client bookings for fourteen hair stylists, three massage therapists, two nail technicians, and two estheticians. • Trained new employees on appointment scheduling, phone call procedures, opening and closing duties, daily cleaning tasks, and customer service. • Greeted guests at front desk and engaged in conversation while completing check-in and check-out processes. Show less



JD McCormick Properties

• United States
• Real Estate
• 1 - 100 Employee

• Leasing Consultant

  • Aug 2021 - Apr 2022

  Madison, Wisconsin, United States • Assisted the Marketing Director in developing and executing digital media marketing strategies for rental websites and social media applications. • Generated and managed leads through phone calls, on-site appointments, and effective follow-up communication. • Rented over forty apartments to residents through in-person or virtual showings and provided lease signing assistance via phone or email. • Conducted property tours for prospective residents to create value and drive leasing… Show more • Assisted the Marketing Director in developing and executing digital media marketing strategies for rental websites and social media applications. • Generated and managed leads through phone calls, on-site appointments, and effective follow-up communication. • Rented over forty apartments to residents through in-person or virtual showings and provided lease signing assistance via phone or email. • Conducted property tours for prospective residents to create value and drive leasing performance. • Planned and executed experiences for visitors at the company booth during various events such as UW-Madison’s Badger Fest and Night at the Overture. Show less



College Works Painting

• United States
• Construction
• 300 - 400 Employee

• Crew Chief

  • May 2021 - Sep 2021

  Madison, Wisconsin, United States • Led crew of three painters to complete twelve booked jobs throughout the summer. • Promoted safe working environment, abiding by all safety guidelines and procedures. • Prepared, primed, sanded, and painted exteriors of homes. • Built positive client relationships before, during, and after contracted jobs.



University of Wisconsin-Madison

• Higher Education
• 700 & Above Employee

• Desk Services Representative

  • Aug 2020 - May 2021

  Madison, Wisconsin, United States • Coordinated front desk operations and efficiently helped all visitors and callers with knowledgeable assistance. • Warmly greeted incoming guests, issued room keys, and provided information regarding policies and school activities. • Cultivated professional relationships with residents through quick response and detailed assistance. • Received, sorted, and dispersed incoming packages and mail daily for 1,174 residents.