Account Manager

• Oct 2023 - Present

Assistant Account Manager

• Jun 2021 - Oct 2023

Credit Controller

• Jul 2020 - May 2021

Gym Receptionist

• Sep 2019 - Aug 2020

Customer facing role which includes basic administrative duties, giving recommendations and up selling a range of different products and promotions. Customer facing role which includes basic administrative duties, giving recommendations and up selling a range of different products and promotions.

Event Staff

• Aug 2019 - Jul 2020

Responsible for the smooth running of events, such as weddings and corporate events. This included the set up and take down of equipment, carrying out a formal wine and dinner service and responding to customer enquires. Responsible for the smooth running of events, such as weddings and corporate events. This included the set up and take down of equipment, carrying out a formal wine and dinner service and responding to customer enquires.

Waitress

• Nov 2014 - Sep 2019

Customer facing role carried out alongside my studies at school and university. I was heavily involved in ensuring customer satisfaction and the training/supervision of new employees. Customer facing role carried out alongside my studies at school and university. I was heavily involved in ensuring customer satisfaction and the training/supervision of new employees.

Events Co-ordinator

• Feb 2019 - Jul 2019

This was a temporary placement where I had the responsibility of leading a team of event staff to manage a variety of different events including; weddings, corporate, private parties and theatrical performances. I also had the responsibility of responding to all enquires through telephone, email or face-to-face to set up and take bookings for future events. One of my biggest accomplishments during my time at Howden Park Centre was in the successful management of the BBC ‘Breaking The News’ event which involved a full theatre of attendees plus live filming. Show less

Event Planner

• Sep 2017 - Jul 2018

A student led event company in which we organised a 1920’s Gin Tasting evening raising almost £500 for Alzheimers Scotland. Due to all profits going towards a charity of our choice, working towards a strict budget was essential in ensuring our event was a success. A student led event company in which we organised a 1920’s Gin Tasting evening raising almost £500 for Alzheimers Scotland. Due to all profits going towards a charity of our choice, working towards a strict budget was essential in ensuring our event was a success.

Hospitality Events Assistant

• May 2015 - Jun 2015

First role working in the events sector, catering for 100+ attendees by carrying out a formal dinner service and reporting to event supervisor to ensure all tasks are completed. First role working in the events sector, catering for 100+ attendees by carrying out a formal dinner service and reporting to event supervisor to ensure all tasks are completed.

Receptionist

• Feb 2014 - May 2014

Work experience placement carried out as part of my high school studies. This role introduced me to the importance of quality customer service. Work experience placement carried out as part of my high school studies. This role introduced me to the importance of quality customer service.