Experience

Samaritas Senior Living

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Administrative Assistant

  • Jan 2019 - Present



Mercy Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Access Representative

  • Nov 2017 - Jan 2019

  ▪ Coordinated patient information between patients, family members, medical staff, administrative staff and regulatory agencies ▪ Interviewed patients or their representatives to identify problems relating to care ▪ Contributed to providing care to patients on a team of three representatives ▪ Operated office equipment such as a scanner, fax machine, phone system and computer programs ▪ Worked as an On-Call Coordinator and Manager in addition to assigned responsibilities ▪ Schedule and confirm patient appointments, surgeries or medical consultations ▪ Answer the telephone promptly and direct to correct staff if necessary ▪ Operate office equipment such as voice mail messaging systems, Microsoft products, computer programs and corresponding files ▪ Maintain and operate patient medical records and medical charts to ensure the safety of case records ▪ Use knowledge of medical terminology to collaborate with medical personnel on correct ICD-10 codes