Experience

Stanford Center for Racial Justice

• United States
• Higher Education
• 1 - 100 Employee

• UX Designer

  • Sep 2022 - Nov 2022

  I collaborated on the redesign of a website originally created by lawyers and journalists to share their work in creating safer standards for policing. I evaluated the usability, information architecture, and visual design, and provided recommendations on changes to make the site more usable and compelling.



Microsoft

• United States
• Software Development
• 200 - 300 Employee

• UX Researcher 2 for Microsoft Office

  • Nov 2020 - Jul 2022

  I contributed to product growth by leading research for Outlook incubation projects to disrupt the consumer communication space and leading privacy research to retain Microsoft Office customers. - Head of Research for Outlook Accelerator: Developed the program including processes to nurture new ideas, evaluate pitches, and mitigate risk for go-to-market plans. Empowered teams to conduct research and beta testing. Led design sprint for Outlook Mobile. Partnered with a data scientist to… Show more I contributed to product growth by leading research for Outlook incubation projects to disrupt the consumer communication space and leading privacy research to retain Microsoft Office customers. - Head of Research for Outlook Accelerator: Developed the program including processes to nurture new ideas, evaluate pitches, and mitigate risk for go-to-market plans. Empowered teams to conduct research and beta testing. Led design sprint for Outlook Mobile. Partnered with a data scientist to establish KPIs for measuring success. - Led research on privacy consent and control experiences, and advised Office, Windows, and Xbox on designing for children’s privacy. - Taught 4-hour workshops on usability to 500+ employees, enabling product teams to use the UI Tenets & Traps framework to conduct their own heuristic evaluations.

• UX Researcher for Microsoft Office

  • Oct 2018 - Nov 2020

  Redmond, WA I worked on 3 major research projects, improving the user experience of Microsoft Office in terms of its privacy, security, and experience for remote workers. I was also the Privacy Driver for our research org, creating and sharing privacy best practices for conducting UX Research.

• Product Manager for Microsoft Sway

  • Oct 2016 - Oct 2018

  Redmond, WA Microsoft Sway is an app for visual storytelling. As a Product Manager, I led experimentation to grow the customer base. I also researched, planned, and shipped new capabilities for authoring and viewing Sways.

• Product Manager for PowerPoint

  • Oct 2015 - Oct 2016

  Mountain View, CA I led the Accessibility initiative, and impacted product quality and release management. I also prototyped experiences in code for exploratory purposes and as a proof of concept including using Azure Media Services for real-time closed captions, and the Microsoft Band for a better presenter experience.



Duke University

• United States
• Higher Education
• 700 & Above Employee

• Computer Science Teaching Assistant

  • Jan 2015 - May 2015

  Durham, North Carolina I taught Computer Science 101 to Duke Undergraduate Students by running two weekly lab sessions. I also met with students individually during weekly consulting hours to explain programming concepts.



Sutter Health - Palo Alto Medical Foundation

• United States
• Medical Practices
• 700 & Above Employee

• Web Content Writer

  • May 2013 - Aug 2013

  Palo Alto, California, United States Co-authored 10 public health articles published on Palo Alto Medical Foundation's website to make health and wellness information accessible to young adults. Restructured content and the navigation of the website to improve ease of finding relevant information.