Experience

DMDC

• IT Services and IT Consulting
• 100 - 200 Employee

• Administrative Assistant

  • Mar 2022 - Present



HEALTH ALERT/IMMUNE SYSTEMS, INC.

• United States
• Wellness and Fitness Services

• Systems Administrator/Customer Service Representative Manager

  • Aug 2004 - Nov 2021

  • Analyzing and figuring out the system needs of an organization • Installing hardware and software for the network • Keeping systems operating efficiently by performing any necessary upgrades and repairs • Planning a strategy to maintain system security on the computers and the network as a whole • Optimizing and evaluating the system regularly • Assigning and updating security permissions for the system network • Training or directing users on the correct use of software and hardware within the system • Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved, and that clerical functions are properly assigned and monitored • Managed, organized and scheduled meetings and appointments using Outlook and Google Calendars • Partnered with HR to maintain office policies • Liaison between IT department and office to resolve technical and hardware issues • Secured and maintained relationships with vendors, service providers, ensuring that all items are invoiced and paid on time • Monitored and maintained office supply inventory through working with external vendors and office staff. • Received and issued invoices for administrative related costs using accounting software. • Responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision, and task delegation. • Light bookkeeping for Accountants using Access reporting, Excel, and QuickBooks • Worked with Order Management to create and update Customer Orders, Meeting Notes, Daily spreadsheets • Responsible for recruiting staff for the office and providing orientation and training to new employees Show less



Advantacare Infusion Center

• Monterey County, California, United States

• Front Desk Receptionist/Office Manager

  • Jan 1997 - Aug 2004

  • Answered multi line phones for AdvantaCare Infusion, Home Health Care Pathways, AdvantaCare Medical – over 100 employees • Greeted and welcomed patients professionally both in person and on the phone • Assisted the pharmacists in collecting data from the hospitals for patients • Filed daily reports (income and inventory) • Worked with billing department (A/R and A/P) to assist with questions on invoices and purchase orders • Pull medical data from Meditech system • Ensure prescribing Doctors had active licenses • Optimized provider schedules and patient satisfaction with efficient scheduling • Comforting patients by anticipating anxieties and effectively answering questions • Ensured availability of treatment information by retrieving and updating patient records • Verified financial records and collecting patient charges while filing and expediting third-party claims • Maintained office inventory and equipment by anticipating supply needs and expediting supply orders Show less