Experience

Garston Manor School

• Education Management
• 1 - 100 Employee

• Administration Assistant and Attendance Officer

  • Mar 2021 - Present



Home Instead Senior Care UK

• Care and Support Worker

  • Oct 2020 - Mar 2021



ALTOGETHER CARE - CARE AT HOME LIMITED

• United Kingdom
• Medical Practices
• 1 - 100 Employee

• Care and Support Worker

  • Apr 2020 - Oct 2020

  Personal care such as washing, dressing and incontinence careFood and drink preparationCompanionshipMedication AdministrationDouble-handed equipment useCare reports and MAR Chart records



New Look

• United Kingdom
• Retail
• 700 & Above Employee

• Payroll Advisor

  • Jul 2019 - Apr 2020

  Payroll Advisor.Producing reports Dealing with payroll queriesHandling sensitive informationPayroll checksUpdating company policyBeing a POC for internal and external customersInputting payroll information (overtime etc)



Superdrug

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Advisor

  • Sep 2018 - Jul 2019

  Cash HandlingActing as an ambassador for the Superdrug brand and valuesPromoting productsProviding excellent product knowledgeExcellent customer serviceStock replenishment Giving adviceProcessing returnsDealing with customer complaints and issues



CENTRAL STORE

• Belgium
• Retail Groceries
• 1 - 100 Employee

• Supervisor

  • Jun 2018 - Aug 2018

  Cash handlingProcessing payment to newspaper accountsStock replenishmentCashing upProviding excellent customer serviceHandling customer queries and complaintsPost office duties



Dorset Councils Partnership

• Human Resources and Organisational Development Undergraduate

  • Jun 2017 - Jun 2018

  - Ensuring employee records and paperwork are kept up to date using Office applications and HR Databases - Providing information to colleagues, managers, and employees - Dealing with confidential and sensitive data - Efficient maintenance of employee data, along with a wide variety of HR activities including: references, return to work interviews, training needs, learning and development and sickness absence - Producing reports for business partners and HR advisors to use on a monthly basis - Handling fit notes, filing, and inputting sickness dates onto HR systems - Working towards strict deadlines to meet corporate and departmental objectives- Scheduling interviews



The Co-operative Group

• United Kingdom
• Retail Groceries
• 1 - 100 Employee

• Customer Team Member

  • Apr 2015 - Jun 2017

  I am a part of a fun loving working environment, which gave volunteering opportunities such as dressing up to raise money for local charities of the public/staff's choice, assisting the 'Dorset Angels', serving lunches for the elderly in our local town hall. Every opportunity that came about, I volunteered to do as I love to develop my relationship with customers and the community whilst helping and donating my time to do so.I embrace working as part of a team, providing friendly, knowledgeable and efficient service to customers and colleagues, which includes delivering exceptional customer care to the highest possible standards.



Debenhams

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Advisor

  • Apr 2014 - Jun 2015

  Cash handling, stock replenishment, checkout operations, working as part of the team, providing friendly, knowledgeable and efficient service to customers.



Dorset Mental Health Forum

• Mental Health Care
• 1 - 100 Employee

• Summer Intern

  • Jul 2014 - Jul 2014

  I was among one of only six students to be given a sponsorship by the Samuel Mico Trust to gain invaluable work experience in industry.In my short time at the DMHF I was in charge of a project called 'The Social Impact' where I analysed feedback forms completed by the users of the forum and used the information to produce a report to higher management as to what they're doing well, how they could improve and what they have done already to help people in the local area.I was also responsible for producing an Excel spreadsheet for the different activities the forum was responsible for in their 'SLAP' program, which stands for 'Sports and Leisure Activity Program' I documented all of the intake forms, how many people attend which session, how much money was raised form each activity and whether it was worth the forum continuing these activities (based on whether it was costing more to run them) and its validity on aiding mental wellness.I was also responsible for ordering DBS forms and sending off applications for DBS checks, as well as answering the phones - which enabled me to gain excellent phone etiquette, sitting in on interviews and taking notes etc.



Matalan

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Advisor

  • Jul 2013 - Jan 2014

  General activities included;Stock replenishment,General cleaning,Cash handling,Working on the checkouts,Setting up new accounts for the Matalan card,Promoting new services,Working on the fitting rooms,Excellent product knowledge in all departments,Developing and maintaining customer and colleague relationships to the highest possible standard