Experience

eHealthScreenings

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Healthcare Specialist

  • Jul 2022 - Present

  · Planning, organizing and managing corporate screening events.· Effectively communicating with clients.Maintaining customer satisfaction and retention. · Work with staffing teams and providing events details to ensure that proper training has been completed for all onsite events.· Perform accurate client billing and invoicing on a monthly basis according to current billing schedule guidelines. Ensuring cost-control and proper quoting for each project.· Host webinars or client conference call informational sessions to provide screening process details and instructions.· Accurately enter scheduled event details into the scheduling system based on screening request and client communication.· Evaluate participation level and reduce events where needed.· Verify that events are fully staffed and send communication emails that include any additional travel or tech costs.· Send paperwork via email to the sites.·Verify that staff, time, and site coordinator information is up to date in the scheduling system.·Communicate with the site the day before the events to ensure they are prepared.· Follow-up with the site coordinators after each screening to make sure all went well. · Manage up to at least 150-200 activities (screening keys or number of events) per month. Show less

• Senior Healthcare Coordinator

  • Dec 2021 - Jul 2022

  · Planning, organizing and managing corporate screening events.· Effectively communicating with clients. Maintaining customer satisfaction and retention.· Work with staffing teams and to provide events details to ensure that proper training has been completed for all onsite events.· Perform accurate client billing and invoicing on a monthly basis according to current billing schedule guidelines. Ensuring cost-control and proper quoting for each project.· Host webinars or client conference call informational sessions to provide screening process details and instructions.· Accurately enter scheduled event details into the scheduling system based on screening request and client communication.· Evaluate participation level and reduce events where needed.· Pulling and combining paperwork using Adobe as needed to print or send to site.· Verify that events are fully staffed and send communications that include additional travel or tech costs.· Sending pre-filled paperwork via email to the sites.·Verify that staff, time, and site coordinator information is up to date in the scheduling system.·Call each site the day before the screening to make sure that the site coordinator is ready.· Follow-up with the site coordinators after each screening to make sure all went well. · Accurately print and pack paperwork for each event or series of events.· Create pick tickets for onsite event shipments to events and to technicians to ensure the event is fully supplied.· Manage up to at least 50 activities (screening keys or number of events) per month. Show less

• Healthcare Coordinator

  • Dec 2020 - Dec 2021

  -Organizing event paperwork to send either via email or printing to ship to site.-Effectively communicating with clients and increasing customer satisfaction daily.-General office work to include printing, faxing, scanning, packing supplies and answering phones.-Problem solving - thinking quickly and effectively to handle spur-of-the-moment problems and complicated database conflicts. -Assisting Project Managers with their needs.-Assisting with answering the customer emergency phone line and handling managing the actions to resolve emergencies. Show less

• Data Entry Coordinator

  • Jun 2019 - Dec 2020

  · Prepares source data for computer entry by compiling and sorting information; establishing entry priorities· Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution· Enters alphanumeric customer data· Maintains data entry requirements by following data program techniques and procedures· Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data· Tests customer and account system changes and upgrades by inputting new data; reviewing output· Secures information by completing data base backups· Maintains operations by following policies and procedures; reporting needed changes· Maintains customer confidence and protects operations by keeping information confidential· Contributes to team effort by accomplishing related results as needed Show less



Shelter Corporation

• United States
• Real Estate
• 1 - 100 Employee

• Kids Coordinator

  • Dec 2012 - Mar 2015

  -Responsible for maintaining the integrity and presentation of the Apartment grounds -Supervised between 5 to 25 after school students -Responsible for providing a safe and fun environment for students -Assisted with homework, tutoring and school projects -Planned and coordinated crafts, activities and games -Responsible for maintaining the integrity and presentation of the Apartment grounds -Supervised between 5 to 25 after school students -Responsible for providing a safe and fun environment for students -Assisted with homework, tutoring and school projects -Planned and coordinated crafts, activities and games



QTC Medical Services

• United States
• Medical Practices
• 1 - 100 Employee

• Case Technician

  • Oct 2009 - Apr 2011

  Responsible for processing claimants as quickly and efficiently as possible -Responsible for scheduling all appointments; each claimant requires between 4 and 9 appointments to be scheduled and coordinated -Customer Service via Phone and email -Printed, collated and mailed Claimant notification packets daily -Data Entry -Responsible for keeping Provider Utilization spreadsheets updated -Trained new Case Technicians on all duties; to include state, QTC and VA requirements -Coordinated all provider requests for additional evaluations or diagnostic testing -Call diagnostic facilities to obtain results -Call provider offices to obtain reports, signatures and addendums -Responsible for keeping all claimant information updated until their case has been delivered back to the VA. Show less



Apple One Employment Services Ltd

• Data Entry/ Claims Analyst

  • Sep 2007 - Dec 2007

  KCI Position: -Data Entry Specialist -Contacted Patients regarding billing inquiries of their Durable Medical Equipment -Faxed out information to the Third Party Representatives involved in each case using the computer software provided -Processed between 80-90 cases daily Maximus Position: -Claims Analyst -Evaluated submitted Texas Health & Human Services applications for expedited cases -Scheduled appointments for non expedited cases -Updated change requests for current cases Show less



Fiserv Health

• Insurance
• 1 - 100 Employee

• Claims Analyst

  • Oct 2001 - Aug 2007

  -Claims Analyst for the Hartford Senior Medical team -Processing third party claims after Medicare has paid or denied the claims -Evaluate the plan guides provided to us for each member and then pay or deny the remainder of the claim -Processed an average of 200-250 claims daily and have maintained 100% Superior Quality -Responsible for updating all provider information such as address, phone number and license credentials -Obtain and correct all of this information based on the internet and computer systems or by contacting the providers or insurance affiliates Show less



Jennings Anderson Ford

• Marketing Clerk

  • Jun 2002 - Sep 2002

  -Responsible for keeping previous customers information up to date in the computer systems -Continuously add new and also update address and phone number for the customers -Send out fliers for upcoming sales offers for the dealership -General clerical duties to include faxing, filing and some phones -Responsible for keeping previous customers information up to date in the computer systems -Continuously add new and also update address and phone number for the customers -Send out fliers for upcoming sales offers for the dealership -General clerical duties to include faxing, filing and some phones



Wilson & Wilson Insurance Consultants

• Clerk

  • Feb 2001 - Sep 2001

  -Responsible for: answering phones -Data entry and filing premiums -Obtaining customer information via both the phone and internet in order to process their requests for coverage -Responsible for: answering phones -Data entry and filing premiums -Obtaining customer information via both the phone and internet in order to process their requests for coverage



Boerne Chrysler Superstore

• United States
• Real Estate

• Night Shift Receptionist & Clerk

  • Jul 2000 - Feb 2001

  -Handled the switchboard from 3:30 in the afternoon until close every night -Filing and faxing receipts of payment, mailing tags and license plates -Inventory of both the new and used car lots -Handled the switchboard from 3:30 in the afternoon until close every night -Filing and faxing receipts of payment, mailing tags and license plates -Inventory of both the new and used car lots