Experience

AC Hotel Fort Worth

• United States
• Hospitality
• 1 - 100 Employee

• Senior Catering Sales Manager

  • Mar 2023 - Present



Hotel Drover, Autograph Collection

• United States
• Hospitality
• 1 - 100 Employee

• Social Catering Sales Manager

  • Jun 2021 - Mar 2023



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Sales Executive

  • Oct 2020 - Jun 2021



Renaissance Hotels

• United States
• Hospitality
• 700 & Above Employee

• Catering Sales Manager

  • Oct 2018 - Sep 2020

  * Managed the sales efforts for the property’s social catering including wedding, prom, and military markets* Used negotiating skills and creative selling abilities to close on business and navigate contract revisions* Contracted and closed local catering and social business, as well as verified that business was turned over properly and in a timely fashion for quality service delivery* Achieved catering revenue goals at an average of 103.67% since in position by actively up-selling each business opportunity* Increased number of wedding functions by 28% from 2018 to 2019* Designed, developed, and sold creative custom menus including an Indian Fusion Menu which helped to increase South Asian Wedding Functions by 78% from 2018 to 2019* Established incentive programs to target area high schools and colleges for proms, formals, and reunions* Organized styled photo shoot with members of the Professional Wedding Guild to showcase renovated ballroom space and increase collaboration efforts with area wedding vendors* Performed exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their event, earning 100% overall score on ESS surveys* Executed and supported Marriott’s Customer Service Standards and property’s Brand Standards* Understands the overall market and how to sell against competitors * Monitored successful performance by increasing revenues, controlling expenses, and providing a return on investment for the owner and Marriott International* Worked collaboratively with off-property sales channels to verify that the sales efforts were coordinated, completed, and not duplicative * Interacted effectively with sales, kitchen, vendors, competitors, local community, catering associations, and other hotel departments in order to maintain guest satisfaction Show less

• Event Concierge

  • Oct 2017 - Oct 2018

  * Met with group coordinators before each function to confirm accuracy of set-up and agenda* Review Event Orders daily and communicate needs with various departments* Respond to all service and special requests with eagerness to assist* Follow up consistently with contacts to ensure compliance and satisfaction* Identify opportunities for up-sell on coffee breaks, meal functions, bars, and room décor* Finalized Event Checks in CI-TY, made changes/additions when necessary* Create and modify diagrams via Social Tables Show less



Cook Children's Health Plan

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Receptionist

  • Sep 2016 - Oct 2017

  * Facilitate office meetings & luncheons by placing catering orders and setting up conference rooms * Upkeep on all facility operations and employee information in multiple systems * Inventory stock on supplies and order when necessary * Facilitate office meetings & luncheons by placing catering orders and setting up conference rooms * Upkeep on all facility operations and employee information in multiple systems * Inventory stock on supplies and order when necessary



Regions Bank

• United States
• Banking
• 700 & Above Employee

• Bank Teller

  • Oct 2015 - Jul 2016

  * Met and exceeded all sales requirement goals * Maintain and balance drawer daily * Met and exceeded all sales requirement goals * Maintain and balance drawer daily



CBIZ Advisory Services

• United States
• Accounting
• 700 & Above Employee

• Accounting Clerk/CRM Coordinator

  • Jul 2013 - Aug 2015

  * Accounts Payable and Accounts Receivable Processing * Client set-up and maintenance in accounting and marketing systems * Reporting for month end financials and various needs of Executives * Member of “The Crew” – party and event planning for office staff * Accounts Payable and Accounts Receivable Processing * Client set-up and maintenance in accounting and marketing systems * Reporting for month end financials and various needs of Executives * Member of “The Crew” – party and event planning for office staff