Experience

Call Box

• United States
• Software Development
• 100 - 200 Employee

• Marketing Specialist

  • Apr 2023 - Present



Inspirato

• United States
• Hospitality
• 500 - 600 Employee

• Destination Planner: Spanish Speaking Caribbean

  • Jul 2021 - Jan 2023

  • Solved multiple international after-hours transportation issues for members through adeptly sourcing alternative providers within 20 minutes • Streamlined back-of-house documentation through creating standardized template improving work-flow and booking process • Surpassed service matrix goal 100% of the time as reported by monthly member surveys increasing high-wealth customer brand satisfaction • Ranked #1 in member satisfaction surveys in the planning and execution of 250+… Show more • Solved multiple international after-hours transportation issues for members through adeptly sourcing alternative providers within 20 minutes • Streamlined back-of-house documentation through creating standardized template improving work-flow and booking process • Surpassed service matrix goal 100% of the time as reported by monthly member surveys increasing high-wealth customer brand satisfaction • Ranked #1 in member satisfaction surveys in the planning and execution of 250+ international bookings • Exceeded NPS target by adapting and customizing trips to members • Collaborated with Member Care to plan 300+ trips for members Show less • Solved multiple international after-hours transportation issues for members through adeptly sourcing alternative providers within 20 minutes • Streamlined back-of-house documentation through creating standardized template improving work-flow and booking process • Surpassed service matrix goal 100% of the time as reported by monthly member surveys increasing high-wealth customer brand satisfaction • Ranked #1 in member satisfaction surveys in the planning and execution of 250+… Show more • Solved multiple international after-hours transportation issues for members through adeptly sourcing alternative providers within 20 minutes • Streamlined back-of-house documentation through creating standardized template improving work-flow and booking process • Surpassed service matrix goal 100% of the time as reported by monthly member surveys increasing high-wealth customer brand satisfaction • Ranked #1 in member satisfaction surveys in the planning and execution of 250+ international bookings • Exceeded NPS target by adapting and customizing trips to members • Collaborated with Member Care to plan 300+ trips for members Show less



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Seasonal Sales Associate

  • May 2018 - Jan 2023

  • Ranked #2 in the department for overall sales and #6 in the overall store (July-Aug 2019) • Sold over $70,000 worth of product in a five week time period (July- August 2019) • Consistently exceeded sales goal during the Nordstrom Anniversary Sale (2018 and 2019) • Completed opening and closing procedures accurately with zero inventory and cash variance • Recognized by department and store leadership for sales results during weekly meetings and memos • Trained two other sales… Show more • Ranked #2 in the department for overall sales and #6 in the overall store (July-Aug 2019) • Sold over $70,000 worth of product in a five week time period (July- August 2019) • Consistently exceeded sales goal during the Nordstrom Anniversary Sale (2018 and 2019) • Completed opening and closing procedures accurately with zero inventory and cash variance • Recognized by department and store leadership for sales results during weekly meetings and memos • Trained two other sales associates leading by example • Maintained customer relationships in a fast pace, competitive sales environment with consistent customer recognition Show less • Ranked #2 in the department for overall sales and #6 in the overall store (July-Aug 2019) • Sold over $70,000 worth of product in a five week time period (July- August 2019) • Consistently exceeded sales goal during the Nordstrom Anniversary Sale (2018 and 2019) • Completed opening and closing procedures accurately with zero inventory and cash variance • Recognized by department and store leadership for sales results during weekly meetings and memos • Trained two other sales… Show more • Ranked #2 in the department for overall sales and #6 in the overall store (July-Aug 2019) • Sold over $70,000 worth of product in a five week time period (July- August 2019) • Consistently exceeded sales goal during the Nordstrom Anniversary Sale (2018 and 2019) • Completed opening and closing procedures accurately with zero inventory and cash variance • Recognized by department and store leadership for sales results during weekly meetings and memos • Trained two other sales associates leading by example • Maintained customer relationships in a fast pace, competitive sales environment with consistent customer recognition Show less



Swenson Law Office, PC

• Legal Services
• 1 - 100 Employee

• Summer Intern

  • Jun 2018 - Aug 2018

  • Communicated with potential clients in both English and Spanish • Managed and translated new client profiles by creating Spanish version of documents • Organized client cases and created a new digital filing system • Upheld client confidentiality while organizing old cases • Communicated with potential clients in both English and Spanish • Managed and translated new client profiles by creating Spanish version of documents • Organized client cases and created a new digital filing system • Upheld client confidentiality while organizing old cases