Megan Townsend
Digital Product Manager at Auto Rescue Solutions- Claim this Profile
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Bio
Brenna L. W.
Megan is a pleasure to work with and a joy to know. I am a graphic designer and Megan was my project manager for over 2.5 years. She made even the most difficult of days better with her humor, willingness to help, back others up, pitch in whenever and wherever needed, and her superb problem-solving skills. Megan excelled at tracking complicated workflow during changes in management and strategic direction and many times where we were understaffed. She collaborated across multiple departments to ensure projects were completed correctly and on time. The thing I appreciated most about her was the fact that she paid for an SMU certification program on graphic design out of her own pocket to better understand my job and be a better support to our growing creative team. Megan would always go above and beyond her role, looking for creative errors, grammar and punctuation errors, and ways to make our workflow process smoother. She tracked, managed, and assigned anywhere from 10-50+ creative requests in a day, submitted files to press, coordinated with printers and vendors nationwide, assisted with the creative requests of well over 50 sales persons and three entire departments, picked up and mailed prints and checked for quality. She also helped train temp designers and new hires alongside me, and supported me at every turn to help streamline creative workflow. She has always been professional, charming, wonderful to get to know, and fun to be around. On my most difficult days, she was always there to lend an ear and provide suggestions. Megan's vibrant personality brings a true lightness to the workplace that I always valued, and one I will truly miss. I'd give her 10 out of 5 stars! :) She will be hugely successful in all future endeavors.
Brenna L. W.
Megan is a pleasure to work with and a joy to know. I am a graphic designer and Megan was my project manager for over 2.5 years. She made even the most difficult of days better with her humor, willingness to help, back others up, pitch in whenever and wherever needed, and her superb problem-solving skills. Megan excelled at tracking complicated workflow during changes in management and strategic direction and many times where we were understaffed. She collaborated across multiple departments to ensure projects were completed correctly and on time. The thing I appreciated most about her was the fact that she paid for an SMU certification program on graphic design out of her own pocket to better understand my job and be a better support to our growing creative team. Megan would always go above and beyond her role, looking for creative errors, grammar and punctuation errors, and ways to make our workflow process smoother. She tracked, managed, and assigned anywhere from 10-50+ creative requests in a day, submitted files to press, coordinated with printers and vendors nationwide, assisted with the creative requests of well over 50 sales persons and three entire departments, picked up and mailed prints and checked for quality. She also helped train temp designers and new hires alongside me, and supported me at every turn to help streamline creative workflow. She has always been professional, charming, wonderful to get to know, and fun to be around. On my most difficult days, she was always there to lend an ear and provide suggestions. Megan's vibrant personality brings a true lightness to the workplace that I always valued, and one I will truly miss. I'd give her 10 out of 5 stars! :) She will be hugely successful in all future endeavors.
Brenna L. W.
Megan is a pleasure to work with and a joy to know. I am a graphic designer and Megan was my project manager for over 2.5 years. She made even the most difficult of days better with her humor, willingness to help, back others up, pitch in whenever and wherever needed, and her superb problem-solving skills. Megan excelled at tracking complicated workflow during changes in management and strategic direction and many times where we were understaffed. She collaborated across multiple departments to ensure projects were completed correctly and on time. The thing I appreciated most about her was the fact that she paid for an SMU certification program on graphic design out of her own pocket to better understand my job and be a better support to our growing creative team. Megan would always go above and beyond her role, looking for creative errors, grammar and punctuation errors, and ways to make our workflow process smoother. She tracked, managed, and assigned anywhere from 10-50+ creative requests in a day, submitted files to press, coordinated with printers and vendors nationwide, assisted with the creative requests of well over 50 sales persons and three entire departments, picked up and mailed prints and checked for quality. She also helped train temp designers and new hires alongside me, and supported me at every turn to help streamline creative workflow. She has always been professional, charming, wonderful to get to know, and fun to be around. On my most difficult days, she was always there to lend an ear and provide suggestions. Megan's vibrant personality brings a true lightness to the workplace that I always valued, and one I will truly miss. I'd give her 10 out of 5 stars! :) She will be hugely successful in all future endeavors.
Brenna L. W.
Megan is a pleasure to work with and a joy to know. I am a graphic designer and Megan was my project manager for over 2.5 years. She made even the most difficult of days better with her humor, willingness to help, back others up, pitch in whenever and wherever needed, and her superb problem-solving skills. Megan excelled at tracking complicated workflow during changes in management and strategic direction and many times where we were understaffed. She collaborated across multiple departments to ensure projects were completed correctly and on time. The thing I appreciated most about her was the fact that she paid for an SMU certification program on graphic design out of her own pocket to better understand my job and be a better support to our growing creative team. Megan would always go above and beyond her role, looking for creative errors, grammar and punctuation errors, and ways to make our workflow process smoother. She tracked, managed, and assigned anywhere from 10-50+ creative requests in a day, submitted files to press, coordinated with printers and vendors nationwide, assisted with the creative requests of well over 50 sales persons and three entire departments, picked up and mailed prints and checked for quality. She also helped train temp designers and new hires alongside me, and supported me at every turn to help streamline creative workflow. She has always been professional, charming, wonderful to get to know, and fun to be around. On my most difficult days, she was always there to lend an ear and provide suggestions. Megan's vibrant personality brings a true lightness to the workplace that I always valued, and one I will truly miss. I'd give her 10 out of 5 stars! :) She will be hugely successful in all future endeavors.
Credentials
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Graphic Design Certificate
Southern Methodist University Continuing and Professional Education - SMU CAPEMar, 2017- Oct, 2024
Experience
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Auto Rescue Solutions
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United States
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Automotive
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1 - 100 Employee
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Digital Product Manager
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Nov 2021 - Present
• Responsible for innovation and end-to-end launch of of all digital products, including dispatch software and mobile app• Collaborates with services, partners, contractors, and customers to develop a roadmap and drive products and features from concept to launch in a fast-paced environment• Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks• Partners with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization• Leads the product functional design process based on an intimate knowledge of the users and business needs Show less
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IT Project Manager
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Nov 2020 - Present
• Creates long and short-term plans, including setting targets for milestones, adhering to deadlines, allocating resources and identifying potential risks• Serves as a point of contact for all teams when multiple units are assigned to the same project to ensure team actions remain in synergy• Performs quality control on all projects throughout development to maintain the standards expected• Creates and implements departmental processes and SOPs
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TPN
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United States
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Advertising Services
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300 - 400 Employee
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Project Manager
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Aug 2018 - Aug 2020
• Ensures creative is delivered on time at every key milestone from internal meetings to client meetings to final executions in the marketplace • Integrates and coordinates workflow between all departments – Creative, Account Service, Internal Departments (Studio, Image Works, Print Production) and outside agencies. • Communicates project status and deliverables between internal departments, clients, or outside agency partners to ensure overall coordination for project completion. • Revises work plans and staffing assignments, as appropriate, to meet changing deadlines and requirements. • Builds relationships with integrated agencies to source brand assets and is the primary/sole point of contact for art purchases Show less
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Revision Skincare®
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United States
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Cosmetics
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1 - 100 Employee
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Project Manager
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Apr 2016 - Aug 2018
• Manage projects through all phases of implementation including concept development, messaging, positioning, design, review, production and execution • Project manage the Partner Marketing graphics team in developing and executing partner marketing programs in cooperation with the Integrated Marketing Managers • Manage calendar, deadlines and asset coordination for print marketing, social media and promotion projects requiring heavy collaboration with multiple internal departments and leadership • Traffic projects throughout the Marketing department and compliance process • Assist in specking projects and coordinate the production of partner marketing materials with outside vendors Show less
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Military Sales & Service
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United States
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Advertising Services
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100 - 200 Employee
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Marketing Assistant
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Apr 2014 - Apr 2016
• Direct and execute client and buyer marketing initiatives through advertising, field support, in-store merchandising and promotional events • Responsible for Account Management including seasonal sell-in and sell-through • Partner with e-Commerce merchandising teams to create strong online store presence supported by email/social media marketing initiatives • Lead and manage day-to-day communication and training of field representatives • Assist in managing buyer and client relationships • Design, plan and manage vendor specific promotions & in-store product demonstrations in the Military retail exchange marketplace Show less
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Dots
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Retail
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1 - 100 Employee
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Management Development Program, Assistant Manager
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Jun 2012 - Jan 2014
• Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons to understand service requirements • Manage store team’s inventory, merchandising and customer service efforts to achieve the financial and metric goals of the corporation • Lead and evaluate in-store marketing and merchandising through studying advertising, sales techniques as well as monitoring daily conversion, ADS and UPT metrics • Monitor customer capture and feedback to increase customer retention rate Show less
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Dräger
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Germany
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Manufacturing
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700 & Above Employee
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Marketing Intern
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Sep 2011 - Dec 2011
• Performed various analytics on key competitors to determine the position in the marketplace • Reviewed data to identify potential markets and factors affecting particular product demand • Presented analytical findings and strategic selling recommendations to brand and regional sales managers • Performed various analytics on key competitors to determine the position in the marketplace • Reviewed data to identify potential markets and factors affecting particular product demand • Presented analytical findings and strategic selling recommendations to brand and regional sales managers
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U.S. Commercial Service
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United States
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International Trade and Development
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500 - 600 Employee
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Student Intern
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Sep 2010 - Dec 2010
• Researched industry and country data to allow clients better understanding of potential export markets • Assessed export related inquiries and matched companies with appropriate trade specialists • Organized research results into user-friendly spreadsheets and databases. • Actively participated in trade events and seminars, such as the Export Controls and Compliance Management Seminar and INCOTerms Conference • Researched industry and country data to allow clients better understanding of potential export markets • Assessed export related inquiries and matched companies with appropriate trade specialists • Organized research results into user-friendly spreadsheets and databases. • Actively participated in trade events and seminars, such as the Export Controls and Compliance Management Seminar and INCOTerms Conference
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Education
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2008 - 2012
University of Pittsburgh
Bachelor of Science in Business Administration, Marketing
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