Experience

Partners in Care

• Individual and Family Services
• 1 - 100 Employee

• Director Of Adult Services

  • Aug 2021 - Present

  Administrator of a non-profit agency serving adults participating in Colorado’s HCBS-DD waiver. Administrator of a non-profit agency serving adults participating in Colorado’s HCBS-DD waiver.



Independent Contractor

• Australia
• 400 - 500 Employee

• SAFE Home Study Specialist

  • Sep 2005 - Feb 2022

  Structured Analysis Family Evaluation for families seeking to foster and/or adopt children in the United States and/or internationally. Certified Writer and Certified Supervisor since September 2005, and recertified in 2021. Known as a professional, detailed and thorough investigator and writer with excellent oral and written communication. Structured Analysis Family Evaluation for families seeking to foster and/or adopt children in the United States and/or internationally. Certified Writer and Certified Supervisor since September 2005, and recertified in 2021. Known as a professional, detailed and thorough investigator and writer with excellent oral and written communication.



Support, Inc.

• United States
• Mental Health Care
• 1 - 100 Employee

• Associate Director of Operations for Southern Colorado

  • Oct 2018 - May 2021

  Hired specifically to establish base of operations in Colorado Springs. Found and set up office, recruited direct reports to create a diverse, balanced team of talents, and developed systems to support rapid deployment of quality services and growth of business. Manager of ongoing community residential programs for adults with intellectual and developmental disabilities, supervising a dedicated team of professionals. Utilize Therap, Relias, and Share Point programs, as well as multiple virtual platforms, to provide paperless documentation and safer contact, with high quality person-centered services, during pandemic. Together, we strive to give our best to the people we serve.



North Carolina Administrative Office of the Courts

• United States
• Government Administration
• 700 & Above Employee

• Guardian ad Litem

  • Jul 2016 - Jun 2018

  Court appointed GAL, also known as a CASA volunteer in other states, assigned to children with developmental disabilities in foster care, as well as other traumatized children 0-21 years of age. Conducted home visits, developed strong relationships with the children, collaborated with other team professionals, and prepared regular reports with recommendations for the court regarding the children’s safety, well-being, and service programs. Court appointed GAL, also known as a CASA volunteer in other states, assigned to children with developmental disabilities in foster care, as well as other traumatized children 0-21 years of age. Conducted home visits, developed strong relationships with the children, collaborated with other team professionals, and prepared regular reports with recommendations for the court regarding the children’s safety, well-being, and service programs.



Buncombe County Department of Social Services

• Community Volunteer

  • Mar 2017 - May 2018

  Provided unbiased observations / input for Child and Family Team meetings as a community volunteer representative. Provided unbiased observations / input for Child and Family Team meetings as a community volunteer representative.



NC Department of Public Safety

• Judicial Services Coordinator

  • Nov 2017 - Mar 2018

  Completed intake process for adults who were court ordered for supervised and unsupervised probation. Entered court judgments into the Opus and CSAS systems. Interacted with court clerks to ensure proper paperwork was obtained for files. Placed / matched adults with local community organizations for community service. Monitored community service hours for unsupervised offenders. Completed crime versions on felony offenders for consideration by the state parole board. Completed intake process for adults who were court ordered for supervised and unsupervised probation. Entered court judgments into the Opus and CSAS systems. Interacted with court clerks to ensure proper paperwork was obtained for files. Placed / matched adults with local community organizations for community service. Monitored community service hours for unsupervised offenders. Completed crime versions on felony offenders for consideration by the state parole board.



Dungarvin Indiana, LLC

• Consultant

  • Aug 2016 - Sep 2016

  Trained new management, trained all staff on policies, and implemented procedures for quality improvement. Trained new management, trained all staff on policies, and implemented procedures for quality improvement.



Dungarvin Wisconsin

• Consultant

  • Dec 2015 - May 2016

  Implemented new consumer finance program, "My Money". Wrote annual assessments, with measurable outcomes, for adults with developmental disabilities. Mentored new entry level management personnel. Implemented new consumer finance program, "My Money". Wrote annual assessments, with measurable outcomes, for adults with developmental disabilities. Mentored new entry level management personnel.



Dungarvin Wisconsin

• Consultant

  • Aug 2015 - Oct 2015

  Implemented new consumer finance program, "My Money". Wrote annual assessments, with measurable outcomes, for adults with developmental disabilities. Mentored new entry level management personnel. Implemented new consumer finance program, "My Money". Wrote annual assessments, with measurable outcomes, for adults with developmental disabilities. Mentored new entry level management personnel.



Dungarvin

• United States
• Individual and Family Services
• 700 & Above Employee

• Special Projects Director

  • 2011 - 2015

  Rapid deployment and on the road 11 months out of the year, traveling to, and living in, any of our nationwide locations completing assignments at the discretion and direction of the Chief Operating Officer (COO). Scope of duties included, but were not limited to: • Assisted state operations in planned acquisition of services to include 11 group homes, 16 Family Provider homes, and day program services. Provided training and supervision for 100+ direct service staff. Provided supervisory coverage as an Area Director during recruitment period, and then trained and mentored the new director and other management staff. • Developed new programs in multiple states to include policy and procedures; establishing administrative systems, protocols, and training programs; community marketing, and mentoring management and hiring staff for ongoing implementation. • Reviewed programs in multiple states to include their policies, protocols, employee files, administrative systems, financial records, and program files. Provided recommendations for improvement as well as highlighted incidents of best practice. If directed by COO, remained on-site to provide assistance and direction to improve services. • Conducted interviews and hired 120 new direct support staff during rapid acquisition of another agency that had lost license to operate. • Provided supervisory coverage in multiple states for all levels of management as well as providing supervision for direct care staff. • Provided training on company policies and practices as well as CPR/FA (American Red Cross), behavioral intervention program (Mandt), use of paperless system management of service provision (Therap), compliance with state rules and regulations, as well as expectations for quality implementation of services.



Colorado State University Pueblo

• United States
• Higher Education
• 500 - 600 Employee

• Training Specialist

  • 2009 - 2011

  Lead Foster Core Trainer: Provided 14 trainings a year throughout Southern Colorado on Volume 7 foster rules and regulations, parenting techniques, traumatized children, and meeting a child’s physical, educational, safety, and mental health needs. Supervised foster parent/co-instructor and ensured integrity of curriculum. This 12 hour course was state required to meet foster parent licensing. Lead Foster Core Trainer: Provided 14 trainings a year throughout Southern Colorado on Volume 7 foster rules and regulations, parenting techniques, traumatized children, and meeting a child’s physical, educational, safety, and mental health needs. Supervised foster parent/co-instructor and ensured integrity of curriculum. This 12 hour course was state required to meet foster parent licensing.



Dungarvin Colorado

• Placement Supervisor

  • 2008 - 2011

  Provided professional development for staff and independent contractors, and certified and/or licensed community family homes for placement of vulnerable adults and foster children. Facilitated financial and placement negotiations with county and state agencies to place children in licensed foster homes and adults in approved host homes. Reviewed and approved SAFE home study assessments and prepared intake studies regarding new foster placements. Supervised Home Monitors/Case Managers for foster care services. Supervised BSW/MSW students during internship placements with agency. Provided supervision, leadership and direction for Colorado Springs, Denver and Grand Junction programs as requested.

• Program Director - Intake and New Development

  • 2003 - 2011

  Reviewed referrals for adults and children in need of residential services and matched them to appropriate internal providers. Recruited, trained, and monitored new foster parents and host home providers. Provided technical assistance and support for various Dungarvin offices: Denver, CO (home study writer for one year); Carson City, NV (administrative); Grand Junction, CO (team leader for start up in adult services); Birmingham, AL (administrative and programmatic to improve quality with established group homes); Farmington, NM (due diligence for acquisition of operations) and national quality assurance surveys in multiple states. Maintained consistently strong community connections. Developed curriculum and/or provided instruction on several programs to include Foster Care Rules and Regulations, Expectations and Professionalism, Mistreatment and Abuse, CPR/FA and Mandt. Marketed Dungarvin services to the community via community fairs, outreach programs, agency presentations, advertising, and person

• Program Director

  • 2000 - 2003

  Provided development and monitoring of adult services and foster care for individuals with developmental disabilities. Supervised both employees and independent contractors providing care in apartment settings, staffed total-needs private home, foster care, adult care, and day programs.



The Resource Exchange

• United States
• Individual and Family Services
• 100 - 200 Employee

• Community Coordinator

  • 1998 - 2000

  Provided case management and coordination of services for children and adults with intellectual and developmental disabilities and their families in six Colorado Medicaid waiver programs. Facilitator of the Essential Lifestyle Plan. Facilitated de-institutionalization and successfully placed individuals in the community. Honored by local school district for significant work in identifying and enrolling individuals in services. Provided case management and coordination of services for children and adults with intellectual and developmental disabilities and their families in six Colorado Medicaid waiver programs. Facilitator of the Essential Lifestyle Plan. Facilitated de-institutionalization and successfully placed individuals in the community. Honored by local school district for significant work in identifying and enrolling individuals in services.



Youth Ventures

• Family Preservation Specialist

  • 1997 - 1998

  Independent Contractor: Provided in-home therapy to teenagers and their families in crisis. Worked closely with the Department of Human Services and the criminal justice system to assist families in completing their treatment plans. Ensured safe living environments for children and families. Empowered teenagers to take control of their own lives. Independent Contractor: Provided in-home therapy to teenagers and their families in crisis. Worked closely with the Department of Human Services and the criminal justice system to assist families in completing their treatment plans. Ensured safe living environments for children and families. Empowered teenagers to take control of their own lives.



Pikes Peak Mental Health

• United States
• Individual and Family Services
• 1 - 100 Employee

• Wrap Around Provider

  • 1996 - 1998

  Adjunct to therapeutic services: Provided in-home, community and school based services for children and their families. Assisted in developing, implementing and monitoring Side-by-Side mentoring program. Active participant in marketing and fund raising programs. Provided direction in returning childhoods to abused children, protecting children from abuse, and helping families learn from crisis and difficult situations. Adjunct to therapeutic services: Provided in-home, community and school based services for children and their families. Assisted in developing, implementing and monitoring Side-by-Side mentoring program. Active participant in marketing and fund raising programs. Provided direction in returning childhoods to abused children, protecting children from abuse, and helping families learn from crisis and difficult situations.



Institute for Family Centered Services

• Mental Health Care
• 1 - 100 Employee

• Family Support Worker

  • 1994 - 1996

  Counselor in family preservation. Prepared assessments, coordinated community services and provided liaison services with law enforcement and Department of Families and Children. Provided in-home therapy for all age groups, including those judged as juvenile delinquents, individuals with mental and physical disabilities and those with mental health issues. Assisted parents in recognizing their parenting responsibilities and motivations despite various disabilities. Provided holistic family therapy for offenders and victims.