Experience

Entertainment Weekly
• United States
• Book and Periodical Publishing
• 1 - 100 Employee
• Assistant Editorial Manager

  • Nov 2019 - Aug 2021


Advanced Medical Reviews

• United States
• Insurance
• 1 - 100 Employee

• Operations Team Lead

  • May 2018 - Nov 2019

  - Oversee a team of employees, ensuring efficiency and productivity across all roles to ensure timely completion of cases. - Successfully created and implemented a new team training program that sped up the training process by 2 months. - Spearheaded an initiative that increased team efficiency and productivity across all channels. - Manage and streamline departmental workflow to prioritize client needs, diverting tasks to operations staff accordingly. - Liaise with clients and… Show more - Oversee a team of employees, ensuring efficiency and productivity across all roles to ensure timely completion of cases. - Successfully created and implemented a new team training program that sped up the training process by 2 months. - Spearheaded an initiative that increased team efficiency and productivity across all channels. - Manage and streamline departmental workflow to prioritize client needs, diverting tasks to operations staff accordingly. - Liaise with clients and state departments to coordinate and enforce the correct implementation of external appeal legislation.

• Medical Review Coordinator

  • Mar 2016 - Nov 2019

  Santa Monica, California - Monitor case flow from receipt through physician assignment, to the completion of a final report and provide ongoing support for the efficient and timely completion of case reviews. - Serve as liaison with clients, physicians, nurses, and other parties to promote an effective and efficient case review process.



GuysGirl Media, LLC

• Writer, Content Contributor

  • Jan 2017 - 2018

  Greater Los Angeles Area - Conceptualize, pitch, write, and edit hockey-centric news stories and editorials, focusing primarily on the NHL and the female fan experience. - Strategize and manage social media engagement with the GuysGirl brand.



AllMed Healthcare Management

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Medical Review Editor II

  • Dec 2013 - Mar 2016

  Portland, Oregon - Successfully wrote and implemented new processes and training materials to be used company-wide in conducting federal and state external appeals. - Copy edit and format medical reviews in a fast-paced, deadline-oriented setting to meet hourly deadlines while maintaining high levels of quality. - Oversee specialized case projects, coordinating with clinical and operations teams to ensure high quality and compliance with state and federal guidelines.


LinkTech Worldwide
• Phrase Finder

  • Oct 2013 - Dec 2013


Verisys Corporation

• Content Analyst

  • 2012 - 2013

  - Verify credentials of medical professionals, electronically and by phone, in a deadline-oriented environment. - Research medical professionals using LexisNexis, US OIG, state boards, US FDA, and others. - Maintain detailed data records using MS Excel and Adobe Acrobat.



Cover Media

• Switzerland
• Media Production
• 1 - 100 Employee

• Editor and Translator

  • Oct 2011 - Aug 2012

  London, United Kingdom - Copy edit articles for major online news outlets in a fast-paced, deadline-oriented setting. - Translate articles from British to American English. - Procure, edit, and publish photos in a multi-user database for online publication. - Train new hires in Photoshop and the Cover Media style guide.



Little, Brown Book Group

• Book and Periodical Publishing
• 100 - 200 Employee

• Intern

  • Mar 2012 - Mar 2012

  London, United Kingdom Two week internship.



QuinStreet

• United States
• Internet Marketplace Platforms
• 700 & Above Employee

• Customer Service Representative

  • Sep 2010 - Sep 2011

  Portland, Oregon Area - Conduct outbound calls and maintain a high standard of customer service. - Qualify leads and maintain an accurate record of all such leads. - Set call-back appointments and follow up with interested customers. - Supply customers with detailed information on furthering their education.



Rhithron Associates, Inc.

• United States
• 1 - 100 Employee

• Laboratory Technician

  • Jun 2009 - May 2010

  Missoula, Montana - Promoted to status of Quality Assurance Laboratory Technician. - Wash and prepare freshwater samples for sorting. - Identify and sort freshwater invertebrates. - Apply knowledge of freshwater invertebrate species in order to sort accurately and efficiently.