Experience

Country Road Group

• Australia
• Retail
• 700 & Above Employee

• Retail Sales Assistant

  • Nov 2019 - Present

  • Employed strong relationship-building skills and consistent follow-through in every aspect of work to improve customer satisfaction. • Managed cash register operations using POS system and processed sales, returns and exchanges for customers to refund payments, trade items and offer store credit. • Maintained current store, product and promotional knowledge to drive consistent sales. • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts. • Employed strong relationship-building skills and consistent follow-through in every aspect of work to improve customer satisfaction. • Managed cash register operations using POS system and processed sales, returns and exchanges for customers to refund payments, trade items and offer store credit. • Maintained current store, product and promotional knowledge to drive consistent sales. • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.



St Margaret's Anglican Girls School

• Australia
• Education Administration Programs
• 100 - 200 Employee

• Boarding House Supervisor and Tutor

  • Jan 2019 - Present

  • Fostered positive relationships with students to support acclimation and transition to a new living environment. • Assisted in key boarding house supervision during COVID-19 including a proactive focus on wellbeing and referral of students to nursing staff if concerns identified. • Helped students improved their academic skills and knowledge. • Fostered positive relationships with students to support acclimation and transition to a new living environment. • Assisted in key boarding house supervision during COVID-19 including a proactive focus on wellbeing and referral of students to nursing staff if concerns identified. • Helped students improved their academic skills and knowledge.



Healthy Futures Australia

• Planning and Evaluation Officer

  • Jan 2019 - Jul 2021

  • Supporting chief consultants and research fellows. • Assisted with development of awareness and outreach programs focused on specific groups and health concerns. • Development of population health profiles for remote Indigenous communities, analysis of data for Mornington Island Health Council Child and Family Health Strategy. • Analysis of survey data from health needs analysis. • Part of a team who developed quality and safety indicators for measuring performance of Western Queensland Primary Health Network (WQPHN) performance indicators. Show less



Charcoal Clothing

• Retail
• 1 - 100 Employee

• Retail Sales Assistant

  • Nov 2018 - Oct 2020

  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment. • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts. • Welcomed customers, offered to help locate items and suggested merchandise. • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment. • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts. • Welcomed customers, offered to help locate items and suggested merchandise.