Sustainability Manager

• Oct 2023 - Present

Sustainability Assistant Manager

• May 2022 - Oct 2023

SUSTAINABILITY REPORTING- Work with Global Team to develop and implement Home Credit Group ESG strategy and goals.- Track and monitor corporate ESG goals in collaboration with relevant departments.- Develop annual Group Sustainability Report, Vietnam Country Card; Manage the reporting process for reports, surveys and frameworks.- Collaborate with relevant departments (Custex, HR, Risk, etc) to collect data for Vietnam ESG weekly/quarterly/annual report.SUSTAINABILITY STRATEGIC PLANNING & EXECUTION- Direct accountability for creation and implementation of short- and long-term sustainability strategy.- Plan & execute end-to-end CSR initiatives in environment and social areas: sustainable consumption & green lifestyle (Home Green), volunteering & charity (Home Love), financial inclusion for disadvantaged women (Home for Life), financial literacy for community (Home Smart)CORPORATE COMMUNICATION- Lead on communication to promote Group and Vietnam business' sustainability practice to internal and external stakeholders, including the Government, investors, media, partners.- Develop & execute 360o-communication plan for ESG initiatives to ensure strong exposure of sustainability-related messages and consistency with company-wide themes.- Develop partnerships and business relationships with NGOs, IGOs for collaboration and build a strong community of like-minded businesses for sustainable development.- Orchestrate the process of identifying opportunities and preparation of documents that result in prestigious recognitions in sustainability business practice including: Global CSR & ESG Leadership Award, Top 100 Sustainable Companies in Vietnam (CSI100 - VCCI), Top 40 Companies with Best CSR Initiatives in Vietnam (SaigonTimes), etc. Show less

Senior Consultant

• Jul 2020 - Apr 2022

1. SUSTAINABILITY • Develop and implement sustainability strategy for clients: Assess & identify gaps of client’s existing business strategy & ESG activities against leading practices; Engage stakeholder groups to develop sustainability strategy; Provide recommendations on sustainability roadmap and support regular monitoring.• Develop sustainability report for clients: Conduct materiality assessment, Collect ESG data for reporting & assess against Global Reporting Initiatives (GRI) standards and UN SDGs; Draft report contents. All clients served won sustainability report awards.• Participate in judge panels of sustainability report: Participate in the annual marking of sustainability reports and integrated annual reports for VCCI awards; Perform annual update of the evaluation criteria for Corporate Sustainability Index (CSI); Provide comments for the drafting of ESG policies developed by Ministries. • Facilitate sustainability training: Develop agenda and training contents for sustainability topics; Deliver training to clients and the public. 2. OTHER• Project Management: Act as the contact point between project team and client; Align with client on project execution plan; In charge of contractual-related activities including preparation and signing, acceptance of work, contract termination procedures; Set up governance and monitoring/escalation processes; Support project execution; Manage expectations and relationship with stakeholders.• Client Relationship Management: Develop service proposals, Attend client meetings & presentations; Liaise with senior management between Regional, Local Deloitte teams and clients; Maintain relationships with key accounts to strengthen future opportunities; Attend events & workshops to broaden connections.• Internal Audit: Lead an internal audit project on Marketing & Sales activities to assure compliance to Group’s policy and local regulation, allocate tasks, control expenses, and review monthly report to client. Show less

Consultant

• Jul 2018 - Jun 2020

Assistant Producer

• Jul 2017 - Jan 2018

News and Current Affairs Division • Edited and published global news articles for BBC World Service from raw data received from field reporters; • Developed knowledge and practical skills in media technology by working in BBC News production team to produce weekly live news broadcasts; • Enhanced multitasking skills and flexibility by working under pressure of live broadcast environment News and Current Affairs Division • Edited and published global news articles for BBC World Service from raw data received from field reporters; • Developed knowledge and practical skills in media technology by working in BBC News production team to produce weekly live news broadcasts; • Enhanced multitasking skills and flexibility by working under pressure of live broadcast environment

Sales Assistant

• Sep 2016 - Aug 2017

Stradivarius UK Flagship store in Oxford Street, London: • Advised customers on the styling and mix-matching for product selection; • Proactively assisted customers in locating the items they look for and answered customers' queries when asked; • Analysed customer behaviour and preferences, kept up with latest trends and competitors' moves to propose ideas for store visual display and merchandising; • Supported store sales team in achieving sales KPIs; • Attended trainings from mother company on styling, textiles and soft skills to support customer service. Show less

Marketing Coordinator

• Jan 2017 - Jun 2017

Event Management Company • Conducted research and analysis on the targeted customer segments to plan for key events for the year; • Planned, developed and implemented effective marketing communication campaigns for events organised by the company; • Managed the company’s social media accounts (Facebook & Instagram) Event Management Company • Conducted research and analysis on the targeted customer segments to plan for key events for the year; • Planned, developed and implemented effective marketing communication campaigns for events organised by the company; • Managed the company’s social media accounts (Facebook & Instagram)

Founder

• Jun 2015 - Sep 2016

• Conducted research and analysis for business planning; • Successfully managed all aspects of business under tight financial planning and budget control; • Developed and maintained relationships with partners including local fitness centres and news agencies; • Increased number of students by eightfold after the first 06 months, ROI of 70% after first year operation. • Conducted research and analysis for business planning; • Successfully managed all aspects of business under tight financial planning and budget control; • Developed and maintained relationships with partners including local fitness centres and news agencies; • Increased number of students by eightfold after the first 06 months, ROI of 70% after first year operation.

Senior Project Coordinator

• Jul 2013 - Sep 2016

• Managed 30 international youth projects as a Vietnamese Government specialist in public diplomacy • Underwent global development training by top political and economic specialists from Germany • Maintained relations with foreign Governments and partner organisations including the United Nations • Assisted in developing pre-departure training programmes pertaining to public diplomacy and cultural and historical knowledge of the host country • Invited to be an observer at the COP20 in Lima (Peru) Show less

Project/Event Coordinator

• Jul 2010 - Sep 2016

• Led organizing team in setting up the 2013 Mid-Autumn Festival for the Hanoi Association of Women Entrepreneurs, hosting more than 200 guests • Interpreted for international supermodel Polina Lomakina and Travis Aaron Wade in the well-renowned Miss Vietnam beauty contest 2010. Was also in a logistics team and a contestant manager in the 2012 and 2014 seasons respectively. • Assisted in scouting and casting models for the CANIFA Fashion Show 2014 in Vietnam and a “creative advisor” for 3 lookbooks in CANIFA’s 2014 Ready-to-Wear Campaign Show less

Marketing Intern

• Jul 2015 - Sep 2015

Assistant Production Director

• Aug 2012 - Apr 2015

• Managed a facility of more than 200 students and 2 choreographers/teachers • Directed and screened new choreography prepared by the creative team as well as supervised and arranged rehearsals to meet the tight schedule of the weekly “Dance With BiBi” TV show • Proposed and assisted show director in developing new ideas • Led a logistics team in arranging stage props and scenery, costumes outsourcing, location setups, sponsor relations, and coordination of staff on site • Managed a facility of more than 200 students and 2 choreographers/teachers • Directed and screened new choreography prepared by the creative team as well as supervised and arranged rehearsals to meet the tight schedule of the weekly “Dance With BiBi” TV show • Proposed and assisted show director in developing new ideas • Led a logistics team in arranging stage props and scenery, costumes outsourcing, location setups, sponsor relations, and coordination of staff on site

Marketing Communications Intern

• Jan 2015 - Mar 2015

Event & Digital Marketing Intern

• Jan 2014 - Jun 2014

Article Contributor

• May 2008 - May 2013