Junior Solutions Specialist

• May 2022 - Sep 2023

• Implemented, customized, and integrated Method:CRM into customers' businesses to enable their long-term success. • Gathered and documented business requirements, translating them into designs, data models, and technical requirements. • Scoped, designed, developed, tested, and refined customized Method:CRM solutions. • Monitored and managed project hour allocations, scope, and schedule to ensure on-time and on-budget delivery. • Served as a trusted advisor to customers… Show more • Implemented, customized, and integrated Method:CRM into customers' businesses to enable their long-term success. • Gathered and documented business requirements, translating them into designs, data models, and technical requirements. • Scoped, designed, developed, tested, and refined customized Method:CRM solutions. • Monitored and managed project hour allocations, scope, and schedule to ensure on-time and on-budget delivery. • Served as a trusted advisor to customers, understanding their end-to-end business processes and identifying areas for future growth. • Provided consistent feedback to the team on product development enhancements. • Worked with 100+ businesses from 5+ countries in utilizing the software to increase productivity by 25% • Provided solutions to businesses in various industries such as supply chain that enabled them to utilize the software, thereby reducing the use of third-party apps by 50% • Communicated and developed a strong rapport with 50+ business owners by scoping out their requirements and asking questions that they may have not thought about and providing efficient solutions to their issues Show less • Implemented, customized, and integrated Method:CRM into customers' businesses to enable their long-term success. • Gathered and documented business requirements, translating them into designs, data models, and technical requirements. • Scoped, designed, developed, tested, and refined customized Method:CRM solutions. • Monitored and managed project hour allocations, scope, and schedule to ensure on-time and on-budget delivery. • Served as a trusted advisor to customers… Show more • Implemented, customized, and integrated Method:CRM into customers' businesses to enable their long-term success. • Gathered and documented business requirements, translating them into designs, data models, and technical requirements. • Scoped, designed, developed, tested, and refined customized Method:CRM solutions. • Monitored and managed project hour allocations, scope, and schedule to ensure on-time and on-budget delivery. • Served as a trusted advisor to customers, understanding their end-to-end business processes and identifying areas for future growth. • Provided consistent feedback to the team on product development enhancements. • Worked with 100+ businesses from 5+ countries in utilizing the software to increase productivity by 25% • Provided solutions to businesses in various industries such as supply chain that enabled them to utilize the software, thereby reducing the use of third-party apps by 50% • Communicated and developed a strong rapport with 50+ business owners by scoping out their requirements and asking questions that they may have not thought about and providing efficient solutions to their issues Show less

Advisor

• Oct 2017 - Nov 2022

Project Manager

• Feb 2021 - May 2021

• Collaborated with a team of 4 and overlooked the project to ensure timely success • Created a Gantt Chart to help assign tasks and keep track of tasks • Lead scrum meetings to ensure all members were up to date on tasks • Collaborated with a team of 4 and overlooked the project to ensure timely success • Created a Gantt Chart to help assign tasks and keep track of tasks • Lead scrum meetings to ensure all members were up to date on tasks