Meeghan Sargent-Evans
Account Development Manager at AnswerNet- Claim this Profile
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Bio
Jim Curcuru
I hired Meeghan for her MA credentials. I had a medical account that set up hundreds of specific physicals to a nationwide employee group in the hauling and transportation industry. Before very long she was managing the program along with our own doctors and nurse practitioners with literally hundreds of contract clinics and their staffs. She also oversaw the return and review of the comprehensive medical exam results, while escalating the failures to one of our in-house docs for review. This program at its height was billing $20,000 per week. After that contract ended she learned the other facets of our call center industry until she became in charge of special assignments and managing others.
Jennifer Garber
Meeghan Sargent-Evans is a dedicated client services professional who goes above and beyond to deliver an excellent experience to all clients. Meeghan tailors solutions to meet specific needs of clients and their budgets. She has successfully managed $1K and $1M clients in contact center environments. I recommend her if you are looking to provide a top-notch customer service experience in your business.
Jim Curcuru
I hired Meeghan for her MA credentials. I had a medical account that set up hundreds of specific physicals to a nationwide employee group in the hauling and transportation industry. Before very long she was managing the program along with our own doctors and nurse practitioners with literally hundreds of contract clinics and their staffs. She also oversaw the return and review of the comprehensive medical exam results, while escalating the failures to one of our in-house docs for review. This program at its height was billing $20,000 per week. After that contract ended she learned the other facets of our call center industry until she became in charge of special assignments and managing others.
Jennifer Garber
Meeghan Sargent-Evans is a dedicated client services professional who goes above and beyond to deliver an excellent experience to all clients. Meeghan tailors solutions to meet specific needs of clients and their budgets. She has successfully managed $1K and $1M clients in contact center environments. I recommend her if you are looking to provide a top-notch customer service experience in your business.
Jim Curcuru
I hired Meeghan for her MA credentials. I had a medical account that set up hundreds of specific physicals to a nationwide employee group in the hauling and transportation industry. Before very long she was managing the program along with our own doctors and nurse practitioners with literally hundreds of contract clinics and their staffs. She also oversaw the return and review of the comprehensive medical exam results, while escalating the failures to one of our in-house docs for review. This program at its height was billing $20,000 per week. After that contract ended she learned the other facets of our call center industry until she became in charge of special assignments and managing others.
Jennifer Garber
Meeghan Sargent-Evans is a dedicated client services professional who goes above and beyond to deliver an excellent experience to all clients. Meeghan tailors solutions to meet specific needs of clients and their budgets. She has successfully managed $1K and $1M clients in contact center environments. I recommend her if you are looking to provide a top-notch customer service experience in your business.
Jim Curcuru
I hired Meeghan for her MA credentials. I had a medical account that set up hundreds of specific physicals to a nationwide employee group in the hauling and transportation industry. Before very long she was managing the program along with our own doctors and nurse practitioners with literally hundreds of contract clinics and their staffs. She also oversaw the return and review of the comprehensive medical exam results, while escalating the failures to one of our in-house docs for review. This program at its height was billing $20,000 per week. After that contract ended she learned the other facets of our call center industry until she became in charge of special assignments and managing others.
Jennifer Garber
Meeghan Sargent-Evans is a dedicated client services professional who goes above and beyond to deliver an excellent experience to all clients. Meeghan tailors solutions to meet specific needs of clients and their budgets. She has successfully managed $1K and $1M clients in contact center environments. I recommend her if you are looking to provide a top-notch customer service experience in your business.
Experience
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AnswerNet
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United States
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Telecommunications
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400 - 500 Employee
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Account Development Manager
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May 2021 - Present
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MAP Communications
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Advertising Services
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1 - 100 Employee
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On-Call Scheduling Supervisor
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Oct 2019 - Feb 2021
Led a specialized team of 15 on-call specialists maintaining on-call for over 5k commercial and medical answering services accounts. Led a specialized team of 15 on-call specialists maintaining on-call for over 5k commercial and medical answering services accounts.
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Stericycle
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United States
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Hospitals and Health Care
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700 & Above Employee
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Account Development and On-Call Scheduling Supervisor
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Aug 2014 - Oct 2019
Managed a team of 25+ account developers, programmers and on-call specialists through multiple system conversations and process standardization across 25 individual contact centers in the United States and Canada utilizing multiple telephony and answering service software systems. Managed a team of 25+ account developers, programmers and on-call specialists through multiple system conversations and process standardization across 25 individual contact centers in the United States and Canada utilizing multiple telephony and answering service software systems.
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Appletree Answers
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United States
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Telecommunications
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1 - 100 Employee
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Customer Service Manager
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Jun 2009 - Aug 2014
Provided 24/7/365 best in class customer service to a diverse group of clients including medical practices, commercial companies, and charitable organizations Provided 24/7/365 best in class customer service to a diverse group of clients including medical practices, commercial companies, and charitable organizations
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Available Communications
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United States
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International Affairs
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1 - 100 Employee
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Executive Assistant | Medical Assistant
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Dec 2004 - Jun 2009
Oversaw scheduling and exam clearance for Department of Transportation physicals for several large railroad industry clients. Handled Account Payable for 700+ clients. Supported company owner with scheduling, communications, and other duties. Oversaw scheduling and exam clearance for Department of Transportation physicals for several large railroad industry clients. Handled Account Payable for 700+ clients. Supported company owner with scheduling, communications, and other duties.
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Education
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Missouri College
Medical Assistant Diploma, Medical/Clinical Assistant
Community
