Sabrina M.
Community & Support Specialist | Jr Front-End Web Developer at Trality- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Become a Customer Support Specialist
LinkedInSep, 2021- Sep, 2024 -
Responsive Web Design
freeCodeCampFeb, 2020- Sep, 2024
Experience
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Trality
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Austria
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Information Technology & Services
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1 - 100 Employee
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Community & Support Specialist | Jr Front-End Web Developer
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Sep 2021 - Present
- Provided 1st and 2nd tier technical support to end-users, resolving issues related to the platform. - Escalated unresolved issues to the appropriate internal teams. - Collected and reported user feedback to improve the quality of our product and service. - Created/changed responsive web pages and components using CSS and React Typescript. - Provided 1st and 2nd tier technical support to end-users, resolving issues related to the platform. - Escalated unresolved issues to the appropriate internal teams. - Collected and reported user feedback to improve the quality of our product and service. - Created/changed responsive web pages and components using CSS and React Typescript.
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KaleCream
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Design Services
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Front-End Web Developer
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Oct 2016 - Present
- Designing static webpages from scratch. - Modifying WordPress themes for retail businesses and setting up their Google Analytics dashboards. - Interviewing clients to create wireframes and a brand style guide then designing responsive layouts in Figma following UI/UX best practices. - After client confirmation, creating the website using the React.js framework or HTML5, SCSS, and Javascript. - After project completion, providing documentation to the clients in the form of a knowledge management database or video tutorials. Show less
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Community
