Mediatrix Makungu

Product Marketing Associate at BFA Global
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Contact Information
us****@****om
(386) 825-5501
Location
KE

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Experience

    • Kenya
    • Financial Services
    • 1 - 100 Employee
    • Product Marketing Associate
      • Jun 2022 - Present

    • Kenya
    • Financial Services
    • 400 - 500 Employee
    • Brand and Marketing Operations Associate
      • Feb 2021 - Jul 2022

    • Education Administration Programs
    • 1 - 100 Employee
    • Special Projects (Donor Relations)
      • May 2020 - Dec 2020

    • Kenya
    • E-Learning Providers
    • 700 & Above Employee
    • Projects Associate (Marketing and Business Development)
      • Feb 2020 - Apr 2020

      Through extensive research, we redesigned a data driven application process that would allow us to scale up to 8 million young leaders easily while admitting quality talent. Developed a communication strategy that would help engage Young Leaders before and during the application process. Designed and delivered sales pitches that drove our B2C sales while supporting our high calibre clients. Through extensive research, we redesigned a data driven application process that would allow us to scale up to 8 million young leaders easily while admitting quality talent. Developed a communication strategy that would help engage Young Leaders before and during the application process. Designed and delivered sales pitches that drove our B2C sales while supporting our high calibre clients.

    • Mauritius
    • Financial Services
    • Projects Associate (Customer Experience, Relations and Communications)
      • Jun 2019 - Feb 2020

      Developed and facilitated Financial literacy class to over 50 students at ALX. Managed customer relationships to enhance repayment rates in the company. Designed a customer journey process that ensured customer satisfaction and good customer experience (CX). Managed communication between customers, partners and the company. Involved in creating an internal and external communication strategy for the company. Managed customer research processes that collected feedback and came up with actionable recommendations for a better customer experience. Through in-depth research, I was able to plan, design and implement two application cycles. Spearheaded the development of different processes and policies that ensured continuity of business, this included the hiring process, application process etc. Developed content and managed the ALFC learning management system that enabled the new applicants understand the ALFC financing product.

    • Kenya
    • E-Learning Providers
    • 700 & Above Employee
    • Young Leader (Project based)
      • Oct 2018 - May 2019

      Worked on a project for Volunteer Service Oversees that would promote civic engagement among marginalized youths. Did a marketing strategy for Zumi that would enable them to build their brand and grow their reach. Did market research for Afrocessories Co. that would inform their expansion strategies into different geographies. Worked on a project for Volunteer Service Oversees that would promote civic engagement among marginalized youths. Did a marketing strategy for Zumi that would enable them to build their brand and grow their reach. Did market research for Afrocessories Co. that would inform their expansion strategies into different geographies.

    • Audio, Video and Print Editor
      • Jan 2015 - Jun 2015

      Editing of audios and short video clips. Editing of audios and short video clips.

Education

  • University of Nairobi
    Bachelor's degree Journalism, Mass Communication/Media Studies
    2018 - 2022

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