Mechandre marlise
Customer Services Agent at iChoices Call Centre Outsourcing- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
City of Johannesburg, Gauteng, South Africa, ZA
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Experience
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iChoices Call Centre Outsourcing
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South Africa
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Telecommunications
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1 - 100 Employee
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Customer Services Agent
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Apr 2017 - Present
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Call Center Agent
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Apr 2017 - Present
Call centre agent for Mc Donald’s Delivery service in South Africa handling inbound and outbound queries , Interacting with restaurants , doing follow ups for customers on their orders, placing orders for customers . Customer care logging formal complaints/compliments for customers against the restaurants for the good/bad service provided. Logging refunds for online or double payments, assisting customers with enquiries about birthday parties, sponsorship's, advertisements, promotions, prices, contact numbers for restaurants, openings of new restaurants and interacting with the restaurants nationally. Show less
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