Experience

Crowne Plaza / Holiday Inn - The Business Park, Doha

• Qatar
• Hospitality
• 1 - 100 Employee

• Security Supervisor

  • Sep 2017 - Present

  As a security supervisor managing security team by organising their daily schedule, Monitoring security officers in order to enforce security and safety. Managing Security Office, Providing them necessary trainings about security procedures and keeping them engage. Coordinating with police, CID Officers and other authorities, Giving quick response to fire emergencies, Conducting Safety briefings, Conducting FLS Orientation tour for new Joiners, Guiding helping and assisting the hotel guest, Coordinating with Duty Managers and outlet Managers and handling the guests complains to improve their guest experience, Checking fire equipment and fire exits, Monitoring hotel staff and checking contractors, visitors and suppliers. Being First Aider Handling Medical emergencies quickly and effectively, Handling drank guests and fights in Bars and restaurants. Conducting Night fire drills, Writing and submitting incidents reports, Monitoring CCTV and doing investigation for any unlawful activities and reporting to the authorities, Make a regular patrol to make sure safety and security Show less



Crowne Plaza Doha - The Business Park

• Qatar
• Hospitality
• 1 - 100 Employee

• SECURITY OFFICER

  • May 2015 - Aug 2017

  Maintain a state of vigilance with regards to the general safety condition and availability of emergency escape routes, fire exits, and portable firefighting equipment, general building housekeeping, patrol the perimeter area regularly and pay attention to any fire threats, lost property, suspicious persons or other activities. Operate Rapi Scan System 620 XR in Lobby for Scanning to make sure Safety and security of the guests. Document accidents or any incidents occurring as per existing procedure and in a log book. Notify Supervisor immediately in the event of an emergency or the attendance of any emergency personnel such as the Police or the Civil Defense. Ensures that all fire exits and corridors are free from obstruction at all times. Respond to any fire/smoke alarms in the area and be ready to act accordingly through Fire Command Center. Ensure that all firefighting equipment is in working condition and that emergency lights are all illuminated. Handle all incoming information with confidentiality and forward to the concerned person. Ensure that all potential and real hazards are reported and rectified immediately. Monitor Closed Circuit Televisions Operations, perimeter alarm system, duress alarms. Respond to Lift Emergency Call and send Emergency Response Team immediately. Follow The Stander of Procedure of the Company. Show less



Grosvenor House Dubai

• United Arab Emirates
• Hospitality
• 400 - 500 Employee

• SECURITY OFFICER

  • Oct 2012 - Mar 2015

  As Security Officer Perform duties according to the Duty Roster prepared by the Security Manager or in his absence, the Assistant Security Manager to deploy at any of the following Duty Posts, Security Control Room Duty, Lobby Duty, F&B Duty, Loading Bay, Patrolling or Observation Duty, Back of House, VIP Parking Or at any position where operations in Security field will benefit. As Security Officer adopt the “Service Oriented” approach in discharging of its duties in order to functions harmoniously with the concept of the Hotel as a place of hospitality. Ensure the safety of guests, staff, their properties and those belonging to the Hotel. Lead guests whenever possible if they are uncertain of the location within the Hotel premises. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required and Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist Guests and Employees during Emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security log related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a shift summary/daily activity report. Maintain confidentiality of all Security and property reports/documents and release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow The Stander of Procedure and report accidents, injuries, and unsafe work conditions to Manager. Show less