Business Office Manager

• Mar 2023 - Present

Sr.Executive Secretary

• Dec 2021 - Present

Proficient in Microsoft Office Suite and CRM software.Strong Communication & Interpersonal skills.Effective problem - solving & decision-making abilities.Ability to analyze data & make informed business decision.Sales & Marketing Experience.Knowledge of Real Estate Laws & regulations.Attention to detail & strong organizational skills.Leadership & Team Management Abilities.Ensuring all IT assistance is provided for smooth functioning of work (email/systems etc.).Creating an Office budget and ensuring all employees follow it.Ensuring all projects are running smoothly by coordinating with the engineers and vendors. Preparing quotes, tax invoice on timely basis. All data of payments carried out in the office is recorded and work closely with the accounts to ensure payments are carried out.Meeting new vendors and investors & clients for promoting business.Handling the London project along with the Director. Which includes the banking, payments and travel.Attending to all queries from suppliers and clients Show less

MIS Officer - Retail Banking Group

• Nov 2005 - Oct 2019

• Manage VP & Regional Manager agendas, making sure efforts are focused on strategic growth and development. • Ensuring yearly Targets, Job description for Branch Managers & staff are provided at the beginning of the year. Acknowledgements are filed for easy retrieval while preparation of midyear & annual PDR. • Collecting & Analyzing data to support decision -making process. • Responsible for generating reports on a regular basis to provide insights into the performance of RBG (Retail Banking). • Ensuring the current manual & hardcopy applications and documents are thoroughly checked & monitoring the same for Branches & Sales. • Updating MIS and performance tools (liabilities & Assets). • Documenting standard operating procedures (policy process) • Liability & Assets MIS for tracking applications & supporting for managing TAT. • Assistance to Head of Business & Retail for daily tracking & master report for all pipeline & booked cases. • Data analysis and data mining for all sales reports monthly (competitive analysis) • Incentive preparation and verification. • Implemented accurate database and filing system to maintain records of all departmental correspondences documents and reports. • Update and maintained Performance Reviews, Target Letters, licenses, ATM & new branch openings files and documents in confidential manner for documentation and record purposes ensuring easy retrieval. • Collaborate with marketing functions to provide support in marketing related activities for branch openings and ATM's. • Keeping track of staff count within region and updating list accordingly. (New staff/resigned staff/Intern staff). Show less

Executive Assistant to Chief Executive Officer & COO

• Jul 2004 - Mar 2005

• Arrange and coordinate for Events/Trainings & forum inaugurations where CEO would attend as speaker locally and internationally. This would include preparing and sending out her Bio as per the event. Follow up on the agenda. • Flight and hotel reservations including Visa process were carried out. Protocol had to be followed by member of royal family) Therefore had to liaise with respective embassies. • Scheduling board meetings and minuting meetings with continued follow-ups. • Independent correspondence letters emails. • Handling petty cash submission of bills and claims according to companies account procedures. • During absence of CEO handled VIP customer portal list and liaised with CFO for payments towards the subscriptions of Tejari website listings Show less

Secretary Temporary – Fill in Vacancy

• Jan 2003 - Jul 2004

• Maintained and handled all confidential correspondences of the port • Set up meetings and ensured distribution and preparations of agenda for the meeting. • Update all appointments and meetings on a daily basis on Lotus Calendar. • Right distribution of reports and filing carried out in a systematic order • Reviewed all emails and updated Director of operations on the same. Independently replied to these with confirmation from director. • Prepared reports and organization charts. • Worked on Lotus Notes 5.0. Show less

Office Secretary

• Jan 1998 - Dec 2002

Reporting to the HR Division Manager Administration/Infra structure. Special assignment - Gitex 2002 coordinator for IBM stall. Inquiries at stand were routed to the sales team on stand or directly thru our sales & marketing team thru me. Handled their transition/Shifting from WTC to Al Moosa Tower then Internet City. Reporting to the HR Division Manager Administration/Infra structure. Special assignment - Gitex 2002 coordinator for IBM stall. Inquiries at stand were routed to the sales team on stand or directly thru our sales & marketing team thru me. Handled their transition/Shifting from WTC to Al Moosa Tower then Internet City.