Experience

EFG Holding

• Egypt
• Financial Services
• 700 & Above Employee

• ValU

  • Dec 2018 - Present

  Resolve operational issues within the defined schedules and service level agreements • Analyze root causes of operational malfunctions and provide resolutions. • Following up with all payments cycle procedures requests including early settlements, instalment plans, loan management…etc. • Daily and monthly reporting of new loans to Credit Bureau through I-SCORE portal. • In support of Finance Director, engages with team in the preparation of operations workflow and the establishment of performance objectives in accordance with annual planning and performance management policies and processes • Acts as primary contact for assigned function with outside organizations or other departments; responds to technical administrative questions and ensures necessary follow up. • Contributes to the flow of communication within the Operations team and wider Consumer Finance teams, by actively participating in team meetings. • Prepare reports including briefing, daily, monthly activity, closing sheet & follow up. Show less



QNB Bank

• United States
• Banking
• 300 - 400 Employee

• Intern

  • Sep 2017 - Nov 2017

  Acknowledgment about the basics of banking including: Types of Accounts, Types of Certificates according to periods, Deposit notes, Credit Debit Prepaid Card and their types according to the accounts and to this bank. It taught me the Types of interest rates that theBank gives on Accounts, Certificates and Deposit Notes and how it varies according to the economical states of the country and the bank situation. Acknowledgment about the basics of banking including: Types of Accounts, Types of Certificates according to periods, Deposit notes, Credit Debit Prepaid Card and their types according to the accounts and to this bank. It taught me the Types of interest rates that theBank gives on Accounts, Certificates and Deposit Notes and how it varies according to the economical states of the country and the bank situation.



MTM For labtop services

• Down town cairo

• Accountant Manager

  • Sep 2015 - Jun 2017