Experience

Howard County Chamber

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Director of Marketing & Communications

  • Jun 2023 - Present

• Communications Manager

  • Sep 2021 - Jun 2023



OOFOS

• United States
• Retail
• 1 - 100 Employee

• External Marketing Consultant

  • Jan 2020 - May 2020

  Conducted market research in the areas of fitness, athletics, general consumer trends, and specific target consumer profiles. Recommended strategic partnerships and national marketing activations based on these found insights. Conducted market research in the areas of fitness, athletics, general consumer trends, and specific target consumer profiles. Recommended strategic partnerships and national marketing activations based on these found insights.



University of Massachusetts Amherst

• United States
• Higher Education
• 700 & Above Employee

• McCormack Archives Graduate Assistant

  • Sep 2018 - May 2020

  Worked within the Mark H. McCormack Archives to preserve and promote the legacy of McCormack. Tasks included writing articles to be publicized on the website, editing video oral history footage for social media posts, fulfilling research requests, conducting Executive in Residence interviews, assisting with maintenance and improvements of the existing database, and reviewing content to be added to the collection. Worked within the Mark H. McCormack Archives to preserve and promote the legacy of McCormack. Tasks included writing articles to be publicized on the website, editing video oral history footage for social media posts, fulfilling research requests, conducting Executive in Residence interviews, assisting with maintenance and improvements of the existing database, and reviewing content to be added to the collection.



(USTA) United States Tennis Association

• United States
• Spectator Sports
• 700 & Above Employee

• Intern, Tennis on Campus

  • Jun 2019 - Aug 2019

  Assisted the Tennis on Campus manager with day-to-day operations and ongoing projects of the Tennis on Campus program, as well as any other tasks to drive the USTA’s mission. Performed market research, primed data for future analytical use, organized consumer behavior into visual interpretations, experienced implementation of an information system and the related business need, organized a brand awareness campaign featuring framework and timeline for future use. Assisted the Tennis on Campus manager with day-to-day operations and ongoing projects of the Tennis on Campus program, as well as any other tasks to drive the USTA’s mission. Performed market research, primed data for future analytical use, organized consumer behavior into visual interpretations, experienced implementation of an information system and the related business need, organized a brand awareness campaign featuring framework and timeline for future use.



Worthington Assembly Inc.

• External Business Consultant

  • Jan 2019 - May 2019

  Identified performance gaps and inefficiencies in the areas of daily operations, marketing, human resources, and information technologies which led to the development and presentation of appropriate business solutions and recommendations to management. Identified performance gaps and inefficiencies in the areas of daily operations, marketing, human resources, and information technologies which led to the development and presentation of appropriate business solutions and recommendations to management.



Westfield Bank

• United States
• Banking
• 100 - 200 Employee

• Floating Teller

  • Oct 2017 - Aug 2018

  Worked within 21 branches of the Westfield Bank network while performing teller duties. Tasks included accurately processing routine customer transactions, including deposits, withdrawals, and check cashing, receiving loan payments, customer service related to discrepancies or questions, and meeting referral sales goals. Worked within 21 branches of the Westfield Bank network while performing teller duties. Tasks included accurately processing routine customer transactions, including deposits, withdrawals, and check cashing, receiving loan payments, customer service related to discrepancies or questions, and meeting referral sales goals.



Northside Creamery

• Westfield, MA

• Store Manager, Social Media Coordinator

  • Jun 2012 - Sep 2017

  Responsible for supervising shifts and operating the store's Facebook, Instagram, and Snapchat pages. Tasks included opening and closing the store, serving customers, taking inventory, providing customer service, cleaning the store, answering telephone calls, preparing ice cream and food products, and supervising shifts. Responsible for supervising shifts and operating the store's Facebook, Instagram, and Snapchat pages. Tasks included opening and closing the store, serving customers, taking inventory, providing customer service, cleaning the store, answering telephone calls, preparing ice cream and food products, and supervising shifts.



Choices Cafe, INC

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Customer Experience Specialist

  • Feb 2017 - Apr 2017

  Served in a customer-facing role to perform various functions of the food industry, including: customer service, processing payments, taking inventory, food preparation, and supervising dish production. Served in a customer-facing role to perform various functions of the food industry, including: customer service, processing payments, taking inventory, food preparation, and supervising dish production.



The Cheesecake Factory

• United States
• Restaurants
• 700 & Above Employee

• Hostess

  • Apr 2016 - Feb 2017

  Managed the front desk of a busy restaurant while performing associated tasks, including: customer service, filling the restaurant, seating guests, and managing a team. Managed the front desk of a busy restaurant while performing associated tasks, including: customer service, filling the restaurant, seating guests, and managing a team.



SportsManias

• United States
• Spectator Sports
• 1 - 100 Employee

• Associate Campus Representative Director

  • Aug 2016 - Dec 2016

  Oversaw all aspects of the SportsManias campus representative program. Tasks included: recruiting, paperwork and all organizational aspects, and interpersonal management of student representatives from various universities across the country. Oversaw all aspects of the SportsManias campus representative program. Tasks included: recruiting, paperwork and all organizational aspects, and interpersonal management of student representatives from various universities across the country.



University of Miami

• United States
• Higher Education
• 700 & Above Employee

• Student Athlete Mentor

  • Aug 2014 - May 2016

  Hired as a mentor in the freshman football F.A.S.T. program. Tasks included: assisting players with time management, organization, and academic skills, conducting study sessions, and managing players' workloads.

• Intern, Athletic Communications

  • Aug 2015 - Dec 2015

  Worked within an NCAA Division I Sports Information Department. Tasks included: attending and working home athletic events, writing press releases, transcribing press conferences, delivering media credentials, handling media requests, and updating web content.



Miami HEAT

• United States
• Spectator Sports
• 700 & Above Employee

• Intern, SportVu

  • Sep 2014 - Apr 2015

  Worked with the beginning of the SportVu program at Miami Heat home games. Tasks included: software management, in-game analysis and player identification, and post-game verification. Worked with the beginning of the SportVu program at Miami Heat home games. Tasks included: software management, in-game analysis and player identification, and post-game verification.



Fancred

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Community Leader

  • Aug 2014 - Jan 2015

  Operated as a brand ambassador for the Fancred sports engagement app. Tasks included: promoting and using the Fancred app within the University of Miami community, organizing marketing activations, posting on social media, and participating in team alignment meetings. Operated as a brand ambassador for the Fancred sports engagement app. Tasks included: promoting and using the Fancred app within the University of Miami community, organizing marketing activations, posting on social media, and participating in team alignment meetings.