Meaghan Pettigrew
Office Manager at TRINITY WELLNESS CENTER OF WILMINGTON- Claim this Profile
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English -
Topline Score
Bio
Credentials
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edX Honor Code Certificate for Practical Improvement Science in Health Care: A Roadmap for Getting Results
edX
Experience
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TRINITY WELLNESS CENTER OF WILMINGTON
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Office Manager
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Aug 2018 - Present
Responsible for developing and maintaining an effective work environment for 20 providers and staff Coordinate daily activities including prior authorizations, scheduling and billing Expand the Neuropsychology department to increase revenues and profitability Oversee opening and closing procedures including reconciliation of financial transactions Responsible for developing and maintaining an effective work environment for 20 providers and staff Coordinate daily activities including prior authorizations, scheduling and billing Expand the Neuropsychology department to increase revenues and profitability Oversee opening and closing procedures including reconciliation of financial transactions
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National citer
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Management Assitant
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Dec 2016 - Aug 2018
Deliver superior customer service by exceeding expectations with average score of 89% Effectively communicate with customers, vendors and coworkers to maximize sales, customer service experience and operational plans Consistently met monthly sales goals by using proper techniques; ranked in top 1/3 of employees in region over last 8 months Market and build relationships to develop new business and maintain 10% annual growth Deliver superior customer service by exceeding expectations with average score of 89% Effectively communicate with customers, vendors and coworkers to maximize sales, customer service experience and operational plans Consistently met monthly sales goals by using proper techniques; ranked in top 1/3 of employees in region over last 8 months Market and build relationships to develop new business and maintain 10% annual growth
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UF Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Administrative Intern
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May 2015 - Aug 2016
• Designed a process improvement plan for supply chain asset acquisition • Prepared 5 year cash flow analysis for a joint venture partnership • Built a weekly Executive Dashboard of key financial, quality, and operational performance metrics for executive leadership • Produced a daily Bed Management Report for the entire multi-hospital network • Analyzed and assessed all monthly incoming hospital-to-hospital transfers to identify significant referral trends • Valuated a large physician group practice for joint venture negotiations and acquisition • Created a predictive analytics report for the psychiatric hospital to forecast revenue cycle outcomes • Shadowed multiple hospital departments and medical specialties to bolster clinical knowledge Show less
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Frank Deluca YMCA Family Center
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Ocala, Florida Area
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Membership Coordinator
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Jun 2013 - Aug 2014
• Worked closely with the Vice President and Membership Director to implement the service and program goals of the Central Florida Association • Continuously met annual sales and retention goals as a team • Assisted Membership Director in development of new member programs and events that attract new members and engage and retain existing members • Responsible for tracking and maintaining member participation and engagement statistics by creating reports and spreadsheets that clearly illustrate member involvement • Updated membership database and develop monthly membership reports to generate member prospect leads Show less
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Lorven Heart and Vascular
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Ocala, Florida Area
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Receptionist
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May 2009 - Aug 2013
• Maintained outstanding customer service, scheduled all appointments • Created and implemented a company website using Dreamweaver software, maintained and updated the site monthly which attracted an extra 25 patients a month • Became proficient in using an electronic medical records system and Adobe software to develop a paperless office in 3 months • Optimized patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone • Maintained patient accounts by obtaining, recording, and updating personal and financial information • Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff Show less
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Education
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2014 - 2016
University of Florida
MHA, Health/Health Care Administration/Management -
2009 - 2013
University of Florida
Bachelor of Business Administration (B.B.A.), Finance, General
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