Experience

GiftCard Partners, Inc.

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Sales and Customer Engagement Manager

  • Apr 2022 - Present



Darden

• United States
• Restaurants
• 700 & Above Employee

• Gift Card Coordinator

  • Feb 2018 - Apr 2022

  • Act as main point of contact and liaison for Gift Card Department and internal/external stakeholders • Assist with preparation of annual budget for department • Prepare weekly, monthly, and yearly journal entries for both P&L and Balance Sheet • Prepare and monitor budget for annual production costs for both Darden Multi-Brand and eight other brands • Act as accounting liaison for the department and the enterprise finance/accounting team •. Perform ad-hoc projects and reports for both the Gift Card Marketing and Accounting Teams as delegates by Sr Director of Revenue Accounting • Key marketing and production invoices and maintain line of communication with all vendors • Assist in production decisions both within the department and with Brand Managers • Perform redemption testing on all products to ensure a smooth production process • Maintain partnerships both in and out of the Gift Card industry



Walt Disney World

• United States
• Entertainment Providers
• 700 & Above Employee

• Convention Guide

  • Mar 2014 - Dec 2020

  • Help execute conventions and special events at Walt Disney World Resort• Provide world class customer service • Ensure magical experience for all guests

• Merchandise Hostess

  • Jul 2013 - Mar 2014



Tijuana Flats Tex-Mex

• United States
• Restaurants
• 400 - 500 Employee

• Accounting Manager

  • Jun 2014 - Feb 2018

  • Prepared monthly balance sheet and P&L account reconciliations, journal entries, and month end closing entries for 100+ unit restaurant group •. Responsible for final approval and entry of employee expense reports • Trained, lead, and supervised all new members of the accounting team • Managed fixed assets and prepared yearly tangible property tax returns • Prepared sales tax returns on a multi-state level • Prepared monthly analysis reports as well as assisted with audit and budget preparations



AM Business Solutions.

• Greater Orlando

• Staff Accountant

  • Jan 2012 - Jan 2014

  • Prepared journal entries and accounting transactions for 11 unit restaurant group • Prepared returns for payroll, sales, and corporate and individual taxes • Assisted in yearly budgeting process for various clients • Prepared journal entries and accounting transactions for 11 unit restaurant group • Prepared returns for payroll, sales, and corporate and individual taxes • Assisted in yearly budgeting process for various clients



Office of the State Attorney, 13th Circuit

• Tampa, Florida, United States

• Legal Secretary

  • Nov 2009 - Jul 2011

  • Assisted state prosecutor – traffic and misdemeanor division • Prepared court pleadings • Provided communication between judge and state prosecutor • Assisted state prosecutor – traffic and misdemeanor division • Prepared court pleadings • Provided communication between judge and state prosecutor



Pawtucket Red Sox

• United States
• Spectator Sports
• 1 - 100 Employee

• Intern

  • May 2009 - Sep 2009

  • Acted as customer service representative in the ticket sales office – both during game day and on off days • Conducted group ticket sales calls to potential new fans • Acted as backup for Executive Assistant to the President and Owner • Managed retail store and handled both in person and online sales • Acted as customer service representative in the ticket sales office – both during game day and on off days • Conducted group ticket sales calls to potential new fans • Acted as backup for Executive Assistant to the President and Owner • Managed retail store and handled both in person and online sales



Saint Leo University

• United States
• Higher Education
• 700 & Above Employee

• Public Relations Assistant

  • Aug 2008 - May 2009



Minor League Baseball

• United States
• Spectator Sports
• 1 - 100 Employee

• Intern

  • Dec 2008 - Dec 2008



Saint Leo University Athletics Department - Sports Information

• Tampa/St. Petersburg, Florida Area

• Apprentice

  • Jan 2008 - May 2008