Experience

Newport Hotel Group

• United States
• Hospitality
• 1 - 100 Employee

• Event Sales Manager

  • Jul 2022 - Present

  • Planning, up-selling and detailing each assigned events with the client including verification and modification of space requirements, times, equipment, menus, themes/decorations, etc. Preparing the appropriate resumes and paperwork to ensure quality service. • Managing the function details and related activities to ensure that events are set up to meet client needs. Anticipating and handling customer complaints and/or problems to ensure a quality product is delivered, clients are satisfied and repeat business is achieved. • Assisting in efforts to continuously improve hotel business through development of new sales tools, menus and themes. Also, analysis of the strengths and weakness of competitors as well as understanding the clients’ needs to ensure complete satisfaction. • Monitoring and controlling budgets for each event as well as the various details to maximize revenues and minimize expenses while ensuring delivery of a quality product. Show less



Plymouth Area Chamber of Commerce

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Director Of Membership Services

  • Jan 2013 - May 2022

  Senior Leader responsible for membership sales, retention and overall member experience. Creation, development and oversight/supervision of a sales team responsible for the growth of the Chamber Strategizing, planning, and managing activities and programs that provide value to members and promote membership growth Demonstrate consistent excellence in sales presentations, closing techniques, telephone and in-person service and prospective member engagement Participate in the planning of the annual budgets; manage and implement the approved budget for membership and take appropriate actions to correct variances Develop and create marketing campaigns consistent with brand Create knowledgeable polls and surveys to formulate positive solutions for satisfaction and improvement Collecting data, tracking membership statistics, and preparing reports Show less



Enterprise Rent-A-Car

• United States
• Real Estate

• Branch Manager

  • Aug 2008 - Jan 2013

  Manage overall branch operations and supervise the management team Develop strong sales culture to capitalize revenue growth Create substantial customer and account rapport to ensure continued business Manage overall branch operations and supervise the management team Develop strong sales culture to capitalize revenue growth Create substantial customer and account rapport to ensure continued business


Hotel Northampton
• United States
• Hospitality
• 1 - 100 Employee
• Banquet Manager

  • Sep 2006 - May 2008