Administrative and Event Assistant

• Feb 2023 - Present

You know what they say about doing what you love and you won't "work" again? This job is pretty close to that. Helping couple's visions come to life and watching people make lifelong commitments is really something special. I coordinate directly with vendors, assist in venue set-up and decor set-up and work closely with the team at Millbrook Cathedral to ensure each event runs smoothly. It is a lot of behind the scenes work keeping track of details, following timelines and communicating with couples to help plan their special event. Show less

Administrative Assistant

• Apr 2019 - Jul 2021

I was the office administrator for a family run business, reporting to the Company Owner and on-the-road Manager. I completed administrative and HR tasks including quoting and invoicing plumbing jobs, email/phone interactions with customers, staff payroll and scheduling and updating personnel files. This was the right job at the right time and helped build my administrative skills. I was the office administrator for a family run business, reporting to the Company Owner and on-the-road Manager. I completed administrative and HR tasks including quoting and invoicing plumbing jobs, email/phone interactions with customers, staff payroll and scheduling and updating personnel files. This was the right job at the right time and helped build my administrative skills.

Meeting Manager

• Aug 2015 - Oct 2017

The job that really kickstarted my career, I learned most of what I know about executing successful events, team work and client services in this role. This job involved planning meetings and conferences (up to 500 people), exams, breakout meetings, dance competitions, concerts and ballets. I was pushed out of my comfort zone to coordinate Food & Beverage for single and multi-day events - now I consider this my greatest take away from this role. The job that really kickstarted my career, I learned most of what I know about executing successful events, team work and client services in this role. This job involved planning meetings and conferences (up to 500 people), exams, breakout meetings, dance competitions, concerts and ballets. I was pushed out of my comfort zone to coordinate Food & Beverage for single and multi-day events - now I consider this my greatest take away from this role.

Conference Coordinator/Front Office Supervisor

• Apr 2014 - Oct 2014

As the Conference Coordinator I was the assistant to the Conference Services Manager while maintaining my own workload of events. Duties included: - maintaining current list of all upcoming events and conference services inventory - respond to incoming event inquiries, provide tours and quotes for potential clients and guests - create and update BEO's for each event and supply to necessary management and event staff - assist in updating rooming lists and making reservations for event attendees - arrange delivery and pick up with vendors and event organizers - assist in billing information for event organizers and attendees prior to, during and after the event As the Front Office Supervisor I was responsible for overseeing all operations of the front desk while leading a team of five Guest Service Agents. Duties included: - assist staff with problem check-ins, check-outs and guests payments - follow up with guests regarding satisfaction and determine appropriate compensation for issues - block rooms in system and anticipate space solutions for potential sold out dates - assist Rooms Manager is training, motivating, and coaching staff members - coordinate with Housekeeping to track readiness of guest rooms and provide assistance when necessary Show less

Guest Service & Reservations Agent

• Apr 2013 - Aug 2013