Experience

TD&P Consulting, Inc.

• United States
• Legal Services
• 1 - 100 Employee

• Paralegal/Office Manager

  • Nov 2021 - Present



Ricci Law Firm, P.A.

• Department Manager/ Paralegal

  • Jun 2014 - Jul 2022

  Managing 3-4 case managers and additional support staffCommunicating with other department managers and executivesPlanning, organizing and implementing new strategies Keeps cases organized by establishing and organizing files Monitoring calendars Meeting deadlines Documenting actions Inputting information into file database and case management software Confirming case status with attorney Meeting with clientsKeeping clients informed Supports case preparationScheduling depositionsPreparing and filing discovery requests and preparing responses to opposing counsel.



Shoe Carnival, Inc.

• United States
• Retail
• 700 & Above Employee

• General Manager

  • Apr 2010 - May 2014

  Develop and execute strategies to drive business and comp last year salesOutside salesOperate business profitably and minimize potential for lossUtilize sound systems and routines to maximize payroll efficiencyMaintain a visually enticing store that is neat, clean, and organizedMaintain all policies and proceduresExecute product placement, display, and store signageMake bank depositsSecure store at opening and closingDelegate work duties to staffInterview, coach and training associatesResponsible for all aspects of total service careAct in the best interest of the customer



Burlington Brands

• United States
• Retail

• Key Holder

  • Jul 2007 - Jan 2010

  Handled all customer requests and inquiries Responsible for arranging store displays of feature merchandise and dressing store windowsResponsible for securing store at opening and closingAll aspects of customer service Handled all customer requests and inquiries Responsible for arranging store displays of feature merchandise and dressing store windowsResponsible for securing store at opening and closingAll aspects of customer service



Surfco

• Ecuador
• Oil and Gas
• 1 - 100 Employee

• Sales Associate

  • May 2006 - Jun 2007