Experience

University of Pittsburgh-Johnstown

• United States
• Higher Education
• 1 - 100 Employee

• Tutor for Undergraduate Students

  • Nov 2021 - Present

  - Assesses learning needs of students. - Prepares learning materials and tools to support student coursework. - Responds to questions, delivers learning sessions to guide students in assigned work. - Supports the professor in reviewing students’ assignments. - Monitors progress of students and reports on student progress to professors. - Assesses learning needs of students. - Prepares learning materials and tools to support student coursework. - Responds to questions, delivers learning sessions to guide students in assigned work. - Supports the professor in reviewing students’ assignments. - Monitors progress of students and reports on student progress to professors.



Excellence Eye Care

• United States
• Medical Practices
• 1 - 100 Employee

• Optometry Assistant

  • May 2022 - Jul 2022

  - Represented the clinic in a professional and positive manner with excellent customer service and patient care. - Conducted office duties answering phones and making calls, booking appointments, processing financial transactions and insurance submissions. - Followed procedures for clinic management including infection control protocols. - Conducted pre-testing and performed basic diagnostic tests, measuring patients' vision, administering eye drops, preparing examination rooms. - Assisted in selecting eyewear with patients, teaching about contact lens insertion, removal and care, general frame repair and adjustments. - Maintained accurate records and engaged customers while maintaining privacy and confidentiality of records. - Ensured a safe, comfortable, efficient and personalized experience with individualized services. - Maintained well organized and professional work environment. Show less



LifeLabs Medical Laboratory Services

• Canada
• Hospitals and Health Care
• 700 & Above Employee

• Mobile Lab Assistant

  • Jun 2021 - Aug 2021

  - Represented LifeLabs in a professional and positive manner with a remote/online customer experience. - Ensured a safe, comfortable, efficient and personalized experience with specimen collection. - Maintained accurate records and engaged customers privately to verify information. - Followed procedures and protocols for COVID-19 specimen collection and infection control, guided customers and coordinated business processes. - Maintained well organized and professional work environment. Show less



Villa Colombo Homes For The Aged Inc

• Canada
• Hospitals and Health Care
• 1 - 100 Employee

• Resident Care Aide

  • Apr 2020 - Jul 2020

  - Effectively communicated and interacted with residents, family members, visitors, staff and volunteers in a courteous and professional manner during emergency pandemic response. - Worked in a long-term care team to assist direct care providers in supportive care activities while using full PPE, for resident personal care and activities of daily living and one on one supervision for safety. - Conducted duties according to the policies and procedures of the long-term care home, government regulations, and laws, health and safety and infection control practices to ensure the safety of residents and staff. - Conducted administrative functions for day-to-day operations of the unit. - Maintained documentation of activities, inventory logs, and reported to supervisor. - Maintained confidentiality of residents’ personal information. Show less



City of Mississauga

• Canada
• Government Administration
• 700 & Above Employee

• Lifeguard and Swim & Lifesaving Instructor

  • Sep 2018 - Apr 2020

  - Conducted educational sessions for Swim for Life program on swimming and water safety for children, youth and adults with varied abilities in individual and group sessions. - Demonstrated principles of healthy child development for students and team to support the learning environment. - Developed lesson plans, designed educational aquatic programs on swim levels and lifesaving activities and taught, monitored and provided feedback, evaluated and reported on progress of students. - Conducted administrative functions to maintain correspondence in writing, documents and to communicate in person and on the phone with internal and external customers. - Effectively communicated with individual students, parents/guardians, aquatic team members and supervisors. - Leadership in lifeguard duties in preventing incidents and accidents, educating the public, monitoring and responding to emergencies in the pool and community center. Show less