Experience

KCP Gauging Technology Pvt Ltd
• India
• Industrial Machinery Manufacturing
• 1 - 100 Employee
• Senior QA Engineer

  • Jul 2023 - Present


Noorisys Technologies Pvt Ltd

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Support Executive

  • Nov 2021 - Sep 2022

  Resolve customer inquiries via phone and email, consistently achieving the targets. Addressed and resolved customer complaints empathetically and professionally. Proposed a more efficient solution to handle the application to reduce the average customer time. Resolve customer inquiries via phone and email, consistently achieving the targets. Addressed and resolved customer complaints empathetically and professionally. Proposed a more efficient solution to handle the application to reduce the average customer time.


DEVGIRI FORGINGS PRIVATE LIMITED
• India
• Mining
• 1 - 100 Employee
• Quality Engineer

  • Apr 2021 - Oct 2021


Sanjeev Auto-Parts Manufacturers Pvt. Ltd.

• India
• Motor Vehicle Manufacturing
• 300 - 400 Employee

• Quality Engineer

  • Nov 2019 - Feb 2021

  Analyzed in-process inspection, process control activity, and customer complaint level, and recommended corrective action to decrease process error. Actively monitor the effectiveness of processes and quality of project work with management, and propose and execute quality/process improvements. Familiar with GD & T, 5S Rules, Check the parameter of the product as per the drawing standard. Analyzed in-process inspection, process control activity, and customer complaint level, and recommended corrective action to decrease process error. Actively monitor the effectiveness of processes and quality of project work with management, and propose and execute quality/process improvements. Familiar with GD & T, 5S Rules, Check the parameter of the product as per the drawing standard.