Director of Computing Operations

• Jan 2017 - Present

Providing leadership and direction for the Lerner College Of Business and Economics IT Department. Identify technology trends within higher education and research IT solutions that benefit the progressive educational environment. Define the IT strategy for the College. Provide insight, support, and direction for information systems' management, operation, and security. Ensure that the technology goals and projects align with College's and University's short and long term goals. Constantly improve the type, quality, and number of services that Lerner IT offers to the College. Collaborate with faculty, staff, and students to define, develop, and implement IT solutions. Oversee projects, manage personnel and information systems fundamental to the technological advancement of the University of Delaware and the Alfred Lerner College of Business & Economics. Overall, maintain a passion for technology and a strong determination to deliver the highest quality services, solutions, and educational environments to our students, faculty, and staff.

Computer Support Specialist

• Mar 2014 - Present

Responsible for managing IT projects, personnel, and information systems fundamental to technological advancement within University of Delaware and the Alfred Lerner College of Business & Economics. Identify technical requirements and develop IT solutions that benefit the progressive educational environment. Provide insight, support, and direction for information systems' management, operation, and security. Develop services, software, and hardware solutions deployed across a diverse set of physical and virtual environments and operating systems. Coordinate with faculty, staff, and students to define, develop, and implement innovative information technology solutions. Ensure that the technology goals and projects align with College and University short and long term goals. Maintain a passion for technology and a strong determination to deliver the best learning solutions and environments to students.

Senior Computer Technician

• Oct 2006 - Mar 2014

Responsible for managing technical staff and resources necessary to meet the needs of the DOD and its customers. Work closely with a diverse set of representatives from information technology, information assurance, systems engineers, directors, and end users to develop, deploy, and maintain effective technology solutions. Identify enterprise needs and provide direction in order to remain on the forefront of technical innovation. Develop unique enterprise programs requiring the scheduling and management of resources, budget development, procurement in line with federal regulations, and continued project management and support.

Support Technician

• Jan 2004 - Oct 2006